Review History for Verified Resident 175816

The Landings at Boot Ranch West Apartments


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Resident 175816

Verified Resident 2015

8/18/2015

Horrible. Apartment was filthy and smelled terribly. We scrubbed our apartment and tried several remedies to rid the smell of smoke but it lingers and now is in on our clothes. Office staff is unorganized and not thorough. They changed our move in date with three days notice and then moved it back with no compensation to cover the expense our re-routing our movers.
    Manager

    8/26/2015

    The Landings at Boot Ranch West Apartments
    I hate hearing that our residents had a bad move in experience, we really like to start off on a good foot. It's rare, but occasionally circumstances beyond our control interfere with the perfect move in. We will always take any steps necessary to correct issues with your apartment and get things back on track to assuring residents are satisfied. A member of our staff is following up with you to make sure everything is addressed to your satisfaction. Please do not hesitate to reach out to my office if there are any outstanding concerns, we will get those resolved for you as well right away!

    Review 349 out of 419

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    The Landings at Boot Ranch West Apartments

    October 2024

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