The Carlton at Robinson Gateway

. #2 . #502

The Carlton at Robinson Gateway

6730 Moccasin Wallow Rd., Palmetto, FL 34221

4.9

(46 Reviews & Surveys)

Reviews

4.9 rating

9 total reviews

(

9 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Amenities (2)

Environment (2)

Experience (2)

Location (2)

Staff (4)

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Review Rating

Prospective Resident 1412952

Verified Prospect • Visited 2026

4.8

3/29/2026

The community is brand new and beautiful, very clean and modern, great sense of style, lots of things to do around the location, big pool, nice gym, spacious social area(s), and the apartment itself has plenty of room for a single resident like me

Property Manager Response

3/30/2026

Thanks so much for taking the time to share your experience with us! We really appreciate the feedback!

Prospective Resident 1410237

Verified Prospect • Visited 2026

5.0

3/14/2026

The Carlton at Robinson Gateway are beautiful apartments. They have some amazing amenity and more to come. The staff top notch, Work with Justin, he is amazing and will be with you every step of the way.

Property Manager Response

3/16/2026

Thanks so much for the great review!

Current Resident 1407450

Verified Resident • 2026

5.0

2/28/2026

Excellent front staff experienced dedicated. They find you the right place. Great maintenance staff..Excellent. Five star rated commute community. Very friendly, straight to the point will not let you down

Property Manager Response

3/2/2026

Thank you for the 5 star review! We sincerely appreciate you taking the time to share your experience with us and for your residency!

Current Resident 1404429

Verified Resident • 2025 - 2026

4.5

2/12/2026

Kind and helpful staff, reasonable community rules, beautiful amenities, well lit halls and parking lots. Overall a very nice complex and a safe neighborhood in an up and coming area. Elevators in the buildings are very helpful for move-in.

Property Manager Response

2/13/2026

Thanks so much for taking the time to share your experience with us and a warm welcome to our community!

Current Resident 1401798

Verified Resident • 2025 - 2026

4.7

1/31/2026

Love the amenities, the staff is always so kind and caring! I was very nervous about moving to a new state and when I moved in the welcome gift they gave me had such a wide variety of options if healthcare, school, church, car repair, and grocery stores nearby. It was very touching that they take the time to really make you feel at home.

Property Manager Response

2/2/2026

Thank you for the review, we sincerely appreciate it! We are delighted to welcome you to our new community and glad to hear you are enjoying your new home!

Current Resident 1024340

Verified Resident • 2025 - 2026

5.0

1/26/2026

We have a beautiful apartment. The staff in the office are wonderful and very helpful. They are always willing to help. We chose an apartment that overlooks the pond and it is very calming and love watching the birds and ducks!

Property Manager Response

1/26/2026

Thank you so much for the great review! We appreciate you taking the time to share your experience and are delighted you love your new home!

Prospective Resident 1400346

Verified Prospect • Visited 2026

5.0

1/23/2026

Great communication with staff beautiful apt complex it's in a great expanding area I am so expected to move and use all the beautiful amenities love all the bright lights these apt have I will recommend this to anyone plus they had a great deal

Property Manager Response

1/26/2026

Thank you so much for the 5 star review! We are excited to welcome you to the community and appreciate you taking the time to share your experience!

Prospective Resident 1399067

Verified Prospect • Visited 2026

4.5

1/17/2026

Lovely, new apartment community in a very upcoming and busy area of Manatee County. Once the needed roadwork and building activity is completed this is going to be a very popular location. I'm happy I toured and Justin was very helpful.

Property Manager Response

1/26/2026

Thank you for taking the time to share your experience with us!

Prospective Resident 1399064

Verified Prospect • Visited 2026

5.0

1/17/2026

Had a great experience from the moment I reached out to them. They were able to get me in to do a tour same day. Made me feel welcome and spent dedicated time even though there were multiple people waiting. They didn't try and rush you and more than welcome to show you multiple units.

Property Manager Response

1/26/2026

Thank you for the 5 star review! We greatly appreciate you taking the time to share your experience with us!

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

A+

Review Ratings (from 9 reviews)

Noise

4.3

Grounds

5.0

Safety

4.9

Office Staff

5.0

Maintenance

5.0

Neighborhood

4.8

Survey Scores (from 37 surveys)

Post-Tour Survey

5.0

Move-In Survey

4.9

Maintenance & Support Survey

5.0

Review Count

C+

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.22 days

Features & Amenities

Pets

Dogs Allowed
Cats Allowed

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

This community is managed by

The Mahaffey Company

Communities

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Questions & Answers (0)

Frequently Asked

How is The Carlton at Robinson Gateway Rated?

Based on 46 number of votes by renters, The Carlton at Robinson Gateway is currently rated 4.9 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Carlton at Robinson Gateway?

The Carlton at Robinson Gateway is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

The Carlton at Robinson Gateway is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at The Carlton at Robinson Gateway?

The Carlton at Robinson Gateway is rated 4.3 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is The Carlton at Robinson Gateway?

The Carlton at Robinson Gateway is rated 4.9 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

The Carlton at Robinson Gateway is rated 4.8 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.

How satisfied are residents with the staff at The Carlton at Robinson Gateway?

The Carlton at Robinson Gateway is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 3.22 days to their community reviews in the past year.

Who manages The Carlton at Robinson Gateway?

The Mahaffey Company

What is the pet policy at The Carlton at Robinson Gateway?

Dogs Allowed

Cats Allowed