Bainbridge Wesley Chapel
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32475 Sugarplum Loop, Wesley Chapel, FL 33543

4.8

(93 Reviews & Surveys)

Reviews

4.8 rating

20 total reviews

(

19 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Current Resident 1390833

Verified Resident 2025 - 2026

4.7

3/22/2026

I moved in December 2025. I have had several maintenance issues since moving in. The maintenance team fixed the issues. The pool and other facilities are nice and people are enjoying the grills and outdoor tvs.

    Property Manager Response

    3/23/2026

    Thank you for sharing your experience with us! We're glad to hear that you're enjoying the pool and outdoor amenities. It's great to know our team was able to address your maintenance concerns. If you need anything else, feel free to reach out. - The Team at Bainbridge Wesley Chapel
    Review Author Icon

    Prospective Resident 1411310

    Verified ProspectVisited 2026

    5.0

    3/20/2026

    Everyone was really nice and the property is very beautiful and convent to all the local shopping and highways in order to get to downtown Tampa and the surrounding areas.You won't go wrong if you decide to live here.

      Property Manager Response

      3/21/2026

      Thank you for your wonderful review! We're thrilled to hear that you found our location convenient and our environment beautiful. It's great to know you had a positive experience with us. We hope to welcome you to our community soon! - The Team at Bainbridge Wesley Chapel
      Review Author Icon

      Prospective Resident 1410315

      Verified ProspectVisited 2026

      5.0

      3/15/2026

      The community as well as the individual units were planned with the focus on functionality and aesthetics. There are many aspects of the design that make it feel like a single family home. The amenities far exceeded our expectations.

        Property Manager Response

        3/16/2026

        Thank you for sharing your wonderful review! We're thrilled to hear that you appreciated the thoughtful design and amenities that make our place feel like home. We hope to welcome you soon! - The Team at Bainbridge Wesley Chapel

        Updated Review

        Review Author Icon

        Current Resident 1403457

        Verified Resident 2026

        5.0

        3/8/2026

        Being new to the U.S., Bainbridge Wesley Chapel made our first home here an amazing experience. The community is beautiful, with top-class amenities and a very welcoming atmosphere. What truly stands out is the wonderful team?from the leasing office to the maintenance staff?who are always friendly, responsive, and ready to help. They made settling in as newcomers so easy for our family. Highly recommend Bainbridge Wesley Chapel!

          Property Manager Response

          3/9/2026

          Thank you for sharing your experience! We're thrilled to hear that Bainbridge Wesley Chapel has made your transition to the U.S. a positive one. It's wonderful to know that our team and amenities have contributed to your family's comfort and enjoyment. We appreciate your recommendation and are here to support you as you continue to settle in. - The Team at Bainbridge Wesley Chapel
          Review Author Icon

          Prospective Resident 1394870

          Verified ProspectVisited 2026

          4.5

          3/2/2026

          A excellent complex with great amenities and knowledgeable, friendly employees!!! We went to many apartments, and went back to Bainbridge, it was the best place that we saw in that 60 mile radius. We are excited to move in!!

            Property Manager Response

            3/3/2026

            We're thrilled to hear that you found our place to be the best in the area and that you're excited to move in! It's wonderful to know that our amenities and team made such a positive impression. We look forward to welcoming you soon! - The Team at Bainbridge Wesley Chapel
            Review Author Icon

            Current Resident 1405230

            Verified Resident 2025 - 2026

            4.7

            2/17/2026

            Friendly helpful staff. Beautiful property. Smooth move in process. High sense of urgency from staff for any needs. Great amenities. Gym is phenomenal. We were able to view the apartment and rent it and move in all within 36 hours. The staff was extremely helpful. The property seems safe and we love that it is gated and we are excited for the second gate to open.

              Property Manager Response

              2/17/2026

              Thank you for sharing your experience! It's wonderful to hear that you enjoyed the move-in process and are making the most of the amenities. We're glad you feel at home and appreciate the kind words about our team. Enjoy your time here! - The Team at Bainbridge Wesley Chapel
              Review Author Icon

              Current Resident 1402344

              Verified Resident 2025 - 2026

              5.0

              2/3/2026

              Cristina and the rest of the team were great. Apartment was clean and easy to access during my move. Everything went smooth and the follow up post move in was good. Everyone was very helpful and welcoming

                Property Manager Response

                2/3/2026

                Thank you for sharing your experience! It's wonderful to hear that your move went smoothly and that our team was helpful and welcoming. We hope you continue to enjoy your time here. - The Team at Bainbridge Wesley Chapel
                Review Author Icon

                Prospective Resident 1398918

                Verified ProspectVisited 2026

                4.7

                1/16/2026

                Great leasing staff. Everyone was extremely helpful. As more apartments become available this will be a fantastic place for families and young adults. The location is excellent and would expect more people to move into the area

                  Property Manager Response

                  1/17/2026

                  Thanks for sharing your thoughts! We're glad to hear you had a positive experience with our leasing team and appreciate your enthusiasm about the area. We look forward to welcoming more families and young adults to our community. - The Team at Bainbridge Wesley Chapel
                  Review Author Icon

                  Prospective Resident 1397160

                  Verified ProspectVisited 2026

                  4.8

                  1/9/2026

                  This is a brand new and BEAUTIFUL apartment complex. I loved everything about it when I toured the area and CRISTINA, the leasing agent is the BEST at what she does. She answered all of our questions to our satisfaction. I rate this complex. AAA+++

                    Property Manager Response

                    1/11/2026

                    Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your tour and found everything to your liking. It's great to know that our team made a positive impression. We hope to welcome you as a resident soon! - The Team at Bainbridge Wesley Chapel
                    Review Author Icon

                    Prospective Resident 318071

                    ProspectVisited 2025

                    5.0

                    12/3/2025

                    Amazing Management Staff

                    I wanted to take the time to write a review on my personal experience at this property. The manager personally was very helpful with all questions and concerned that I had about the property. Tim took the time out to make sure that I was comfortable in my decision to rent at this location.

                      Property Manager Response

                      12/5/2025

                      Thank you for sharing your review and highlighting your positive experience with the team's support. We appreciate you taking the time to recognize the effort to ensure your comfort and confidence in choosing the community. Our team remains committed to providing attentive guidance and a welcoming environment for all residents. - The Team at Bainbridge Wesley Chapel
                      Review Author Icon

                      Current Resident 1388443

                      Verified Resident 2025

                      5.0

                      11/30/2025

                      When searching for an apartment. Working with the staff was amazing. They were very energetic and definitely made it feel like it was the apartment to be in. They went above and beyond to make sure we were all taken care of.

                        Property Manager Response

                        12/1/2025

                        It's fantastic to hear that you had such a positive experience with our team! We're thrilled they made your search enjoyable and went the extra mile for you. Thank you for sharing your experience. - The Team at Bainbridge Wesley Chapel
                        Review Author Icon

                        Prospective Resident 1386798

                        Verified ProspectVisited 2025

                        5.0

                        11/21/2025

                        I've had a great experience in this community. The staff is always friendly and helpful. The property is clean, quiet, and well-maintained, and the amenities are exactly what I need. The location is convenient, and overall it feels like a safe and comfortable place to call home. I would definitely recommend it to anyone looking for a quality apartment.

                        Property Manager Response

                        11/21/2025

                        Thank you for sharing your wonderful experience! It's fantastic to hear that you find our team friendly and the environment clean and comfortable. We're glad the amenities and location meet your needs. Your recommendation means a lot to us. - The Team at Bainbridge Wesley Chapel
                        Review Author Icon

                        Prospective Resident 1381856

                        Verified ProspectVisited 2025

                        5.0

                        10/31/2025

                        Bainbridge is a beautiful community. It's still going under construction, but the staff is wonderful. They were hosting a yoga class on the day of me touring so it shows that they care about their tenants.

                          Property Manager Response

                          10/31/2025

                          Thank you for your wonderful review! We're happy to hear you enjoyed your tour and noticed the activities we offer. It's great to know our team made a positive impression on you. We look forward to welcoming you to our community! - The Team at Bainbridge Wesley Chapel
                          Review Author Icon

                          Current Resident 1375470

                          Verified Resident 2025

                          5.0

                          10/6/2025

                          The entire staff at Bainbridge is amazing. Always informing of any new updates in the community. The complex is very clean, and the office staff is very easy to speak with, and contact. I never have to wait. They are very organized

                            Property Manager Response

                            10/7/2025

                            It's wonderful to hear that you find our team helpful and organized. We're glad you appreciate the cleanliness and communication. - The Team at Bainbridge Wesley Chapel
                            Review Author Icon

                            Prospective Resident 1368269

                            Verified ProspectVisited 2025

                            5.0

                            9/12/2025

                            It was a great experience and what a great community. We were walking the complex for our in laws. I would recommended this community to everyone. Keep up the great work. Beautiful units and these buildings have elevators which is very unique.

                              Property Manager Response

                              9/18/2025

                              We re so pleased to hear you had a great experience exploring the community for your in-laws and that you d recommend it to others. It s wonderful to know you appreciate the beautiful units and the convenience of elevators in the buildings. We look forward to continuing to make a positive impression on every visit!
                              Review Author Icon

                              Current Resident 1365637

                              Verified Resident 2025

                              5.0

                              9/5/2025

                              It's been great! The staff is so nice and have been incredibly helpful through the process of starting my lease! I submitted my first maintenance request and someone was there in the hour to fix it! I am very happy!

                                Property Manager Response

                                9/18/2025

                                We re thrilled to hear that starting your lease has been a smooth experience and that our team has been so helpful. It s great to know your first maintenance request was handled so quickly. We re excited to continue providing you with a great living experience!
                                Review Author Icon

                                Prospective Resident 1364760

                                Verified ProspectVisited 2025

                                4.5

                                9/2/2025

                                Nicely explained and well done. If you have any other rental cuts on the property please let us know. We enjoyed the help we got to fill out the application. The women personality was on point. Thank you

                                  Property Manager Response

                                  9/18/2025

                                  We re so glad to hear you had a positive experience with the application process and appreciated the assistance you received. It s wonderful that our team member made such a great impression. We ll be happy to share any upcoming rental opportunities with you so you can stay informed.

                                  epIQ Ratings

                                  What is epIQ?

                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                  epIQ Report Card

                                  In partnership with SatisFacts™

                                  Community epIQ Grade

                                  A
                                  A

                                  Renter Ratings

                                  A+

                                  Review Ratings (from 17 reviews)

                                  Noise

                                  4.9

                                  Grounds

                                  5.0

                                  Safety

                                  4.9

                                  Office Staff

                                  5.0

                                  Maintenance

                                  5.0

                                  Neighborhood

                                  4.7

                                  Survey Scores (from 73 surveys)

                                  Post-Tour Survey

                                  4.8

                                  Move-In Survey

                                  4.9

                                  Maintenance & Support Survey

                                  5.0

                                  Review Count

                                  B

                                  Number of reviews in the past 365 days

                                  17

                                  Manager’s Review Engagement

                                  A+

                                  Percentage of reviews responded to

                                  100.00%

                                  Manager’s Review Reply Time

                                  A

                                  Average time to respond to reviews

                                  2.76 days

                                  Features & Amenities

                                  Laundry
                                  • Laundry in Units
                                  Pets
                                  • Dogs Allowed
                                  • Cats Allowed
                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                  Office Hours

                                  • Sunday: 12:00 AM - 05:00 PM
                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                  • Saturday: 10:00 AM - 05:00 PM
                                  This community is managed by

                                  The Bainbridge Companies

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                                  Communities
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                                  Questions & Answers (0)

                                  Frequently Asked

                                  How is Bainbridge Wesley Chapel Rated?
                                  Based on 93 number of votes by renters, Bainbridge Wesley Chapel is currently rated 4.8 out of 5 stars.
                                  How satisfied are residents with the upkeep and overall appearance of the grounds at Bainbridge Wesley Chapel?
                                  Bainbridge Wesley Chapel is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                  How effective was the maintenance team when resolving your problem?
                                  Bainbridge Wesley Chapel is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                  What are noise levels like at Bainbridge Wesley Chapel?
                                  Bainbridge Wesley Chapel is rated 4.9 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                  How safe is Bainbridge Wesley Chapel?
                                  Bainbridge Wesley Chapel is rated 4.9 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                  How satisfied are residents with the neighborhood?
                                  Bainbridge Wesley Chapel is rated 4.7 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                  How satisfied are residents with the staff at Bainbridge Wesley Chapel?
                                  Bainbridge Wesley Chapel is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                  How often does management engage with reviews?
                                  Managers have responded to 100% of their community reviews in the past year.
                                  How quickly does management engage with reviews?
                                  Managers have replied within 2.76 days to their community reviews in the past year.
                                  Who manages Bainbridge Wesley Chapel?
                                  The Bainbridge Companies
                                  What is the pet policy at Bainbridge Wesley Chapel?
                                  Dogs Allowed
                                  Cats Allowed

                                  Check Availability

                                  Bainbridge Wesley Chapel

                                  April 2026

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                                  Beds

                                  0

                                  Baths

                                  0

                                  Under New Management

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                                  Bainbridge Wesley Chapel is an apartment in Wesley Chapel in zip code 33543. This community has a 0 Bed, 0 Bath Nearby cities include Homosassa Springs, Weeki Wachee, Crystal River, Hudson, Spring Hill, Inglis, Port Richey, Lecanto, Beverly Hills, New Port Richey, Brooksville, Holiday, and Hernando.