4.5 rating
124 total reviews
(
Verified
)
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Resident 1270800
Verified Resident • 2023 - 2024
8/8/2024
The Carlton Arms of Winter Haven is a Great place to live at, This is the second time we live here I moved out because of my military orders and the moment I knew I was going back to Florida. I only wanted to live here regardless of how far is my commute to work. This place affordable, safe and well maintained, staff are friendly, knowledgeable, and helpful
8/8/2024
Resident 1270786
Verified Resident • 2021 - 2024
8/8/2024
I love it. Great ambiance, clean, landscape painting is always immaculate. Pool areas are always clean. Office members are polite & friendly. Security is good, lakes are kept clean. Clubhouse is a great place for activities.
8/8/2024
Resident 1270765
Verified Resident • 2023 - 2024
8/8/2024
We love this community, especially if you have children. We haven't lived anywhere better than Carlton arms. We are really thankful to be able to live in such an amazing community. We will be staying here for quite some time.
8/8/2024
Resident 1270764
Verified Resident • 2021 - 2024
8/8/2024
The staff is very nice and understanding. The grounds are kept up and maintained, always looking nice. I enjoy the events that are scheduled here as it makes the place more friendly too. I have always received great service if any maintenance was needed.
8/8/2024
Resident 938573
Verified Resident • 2023 - 2024
8/1/2024
Love my large patio! Grounds are well maintained and the staff is friendly and responsive. I recently renewed Mt lease for a second year. I've referred friends to live here as well. I feel safe in my community and enjoy connecting with my neighbors on morning walks.
8/1/2024
Resident 1263539
Verified Resident • 2024
7/27/2024
This has been such a wonderful and pleasant experience! Pearle and everyone I have talked to have been so nice and helpful through the whole process. I am very happy!! I would recommend anyone to try to live here. It is beautiful and so close to everything!
7/29/2024
Resident 1234186
Verified Resident • 2019 - 2024
7/25/2024
I love it here and the staff our great! But lately the people who move in are are rude and ------. It's starting to look like a low income community. People driving fast in the community and not being courteous when trying to get out. They should screen people who move in and be a little stricter on who comes in the community.
7/25/2024
Resident 1262413
Verified Resident • 2022 - 2024
7/20/2024
Extremely Customer oriented people running this place, maintenance is always hustling keeping the grounds in good shape and Very quiet and safe place to live, Close to everything you need and major Highways and Streets, We Love it here!
7/22/2024
Resident 1262388
Verified Resident • 2024
7/20/2024
I really like Carlton Arms of Winter Haven. They work really hard to make it a great community. They are always responsive to our needs. I like the app that they keep updated. They try to keep the residents informed.
7/22/2024
Resident 1262219
Verified Resident • 2010 - 2024
7/19/2024
Look elsewhere..................................................
7/19/2024
Resident 1262099
Verified Resident • 2020 - 2024
7/18/2024
The apartment is starting to show its age. The grounds are well kept but they go the cheapest way possible to repair or fix anything. Buick repeats and appliance repairs are always several calls before resolved. They show up quick but the repairs are always just a patch hoping the problem doesn't come back.
7/19/2024
Resident 1261956
Verified Resident • 2023 - 2024
7/17/2024
I love my community. It is a beautiful and quiet place to live. It is affordable and the staff and maintenance are prompt. I will love to live here for as long as i possibly can. Thank you. CAWH!!!!
7/17/2024
Resident 1261759
Verified Resident • 2018 - 2024
7/16/2024
Great community. Have been here for like 5 to 6 years and never had a problem. Every body is nice and ir is a very calm and relaxed place. The amenities are good as well. I really like the security as well.
7/16/2024
Resident 1261174
Verified Resident • 2023 - 2024
7/12/2024
Excelente comunidad, muy limpia y tranquila. El personal de servicio capacitado y amable. Los apartamentos son espaciosos y con unas maravillosas vistas. Espero renovar mi contrato por otro a?o con Carlton Arms
7/12/2024
Updated Review
Resident 1247612
Verified Resident • 2016 - 2024
7/8/2024
I love it. But the prices are a little too much but it's understandable the only problem when they cut the grass the blow a lot of mulch into the door way I always end up sweeping it up when their done
7/9/2024
Resident 1260089
Verified Resident • 2024
7/6/2024
The community has a professional staff and friendly residents it is a nice place to live it is quiet at night and peaceful it is my opinion that the activities are enough to keep a person interested in the goings on in the community
7/8/2024
Updated Review
Resident 1230676
Verified Resident • 2017 - 2024
7/2/2024
The Management office is the best. Renee, Pearl and others that I do not know their names always helpful and professional. The entrance guards always welcoming. Landscaping crew always keep the property perfect. Garbage removal always timely. The pools are always clean and relaxing. Residents are welcomed for monthly breakfasts at the main house. Other special events are clearly posted as well. I love living here.
7/2/2024
Resident 1258686
Verified Resident • 2017 - 2024
6/27/2024
Used to be great, then took a big hit during/after COVID. Definitely on the upswing again! Great improvements. One point off for forcing people to type 200 words minimum for this answer, though, that's a bit much.
6/27/2024
Resident 1258335
Verified Resident • 2024
6/24/2024
We have lived here in the past ,we enjoy the atmosphere of the community! The office staff are very pleasant and we love being here. Work is closer for me and husband now , thank you again Mahaffey for everything!
6/25/2024
Resident 1258202
Verified Resident • 2024
6/24/2024
Es un lugar agradable que brinda mucha comodidad y seguridad al residente, tambi?n tiene espacios de entretenimiento de los cuales disfrutamos en familia en los tiempos libres, es un gran lugar para vivir.
6/24/2024
Resident 1258028
Verified Resident • 2023 - 2024
6/23/2024
It's a great community with attentive staff. It has all you need. Quiet and quaintly, enjoy the food truck Fridays. People are friendly. Like that the office staff has activities to engage all the residents.
6/24/2024
Resident 1257936
Verified Resident • 2021 - 2024
6/22/2024
I moved in in 2021 and see this as my forever home. It's unfortunate that rent goes up every time you renew it, but hey, it's a place to call home and I know everything I need will be taken care of.
6/24/2024
Resident 1256552
Verified Resident • 2021 - 2024
6/13/2024
The community is cute, cozy, and clean. It offers spacious accommodations and a fast turnaround on maintenance request. I've been here three years, and I like it. It's a quiet haven! Efforts by the management to offer social events regularly, helps to foster a sense of community among residents. I've never had that in an apartment before but I really appreciate It.
6/13/2024
Updated Review
Resident 1230598
Verified Resident • 2020 - 2024
6/13/2024
Have been here for 5 years and overall our experiences have Been good. we were upset about the large rent increases the past 2 years which put crimp on our budget as retirees. Changing the Spectrum subscription which removes local channels and all sports coverage was a bummer To add this to our subscription was prohibitive. Recent new AC installation was great as our electric bills went down. Other appliances are the original and need a new home.We feel safe here and have been overall been happy here
6/13/2024
Updated Review
Resident 1234978
Verified Resident • 2020 - 2024
6/13/2024
This is a great community. Administration/Office staff are polite and professional. Maintenance request is handled in a timely manner. If there are any issues reported, it is ALWAYS taken seriously and handled timely and professional. They listen to suggestions and implement changes?.added a Park for the kids!
6/13/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.5
Grounds
4.6
Safety
4.3
Office Staff
4.7
Maintenance
4.6
Neighborhood
4.4
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
98
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.73 days
Carlton Arms of Winter Haven
Carlton Arms of Winter Haven is an apartment in Winter Haven in zip code 33884. This community has a 0 Bed, 0 Bath Nearby cities include Eagle Lake, Lake Alfred, Auburndale, Dundee, Haines City, Estero, Bartow, Lake Wales, Polk City, Lakeland, Davenport, Champions Gate, and Fort Meade.