Review History for Verified Resident 799774

Apex West Midtown


Updated Review

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Resident 799774

Verified Resident 2012 - 2024

10/3/2024

It is ok...I like the restaurants...the gym is good sence the up grade .. when can get in there to us it with the personal trainer and his people in there.....I would like to see the security guard more..all in all it works for what I have going on
    3 Previous Reviews

    Previous Review

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    Resident 799774

    Verified Resident 2012 - 2024

    8/5/2024

    i have no words to describe my experience at this community. I have no words to describe my experience at this community. i have no words to describe my experience at this community. i have no words to describe my experience at this community. i have no words to describe my experience at this community
      Manager

      8/7/2024

      Apex West Midtown
      Hi Verified Resident 799774, we regret your most recent visit with us was not up to the standards we strive for.

      Previous Review

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      Resident 799774

      Verified Resident 2012 - 2020

      2/12/2021

      i have lived here for 9 years... 7 of those years were great the last 2 the complex has gone down hill.. there use to be security on site a the complex.. now there is no one here if you need security you have to call a number and someone call you back to say there not at the property.. if you need help that minute they tell you to call the police..
        Manager

        2/12/2021

        Apex West Midtown
        Hi Verified Resident 799774, thank you for taking the time to let us know about your experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 949-9010. We look forward to hearing from you.

        Previous Review

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        Resident 799774

        Verified Resident 2012 - 2020

        8/4/2020

        when i moved to this complex in 2012(before Venterra own this complex).We had armed security those guys did not play 24/7 365 they were on duty to help the residents with any problems we had if there was someone playing loud music all time of the night you were writing up and reported to the leasing manger. but I want to say 2 years later when Venterra took over it want from armed security to unarmed them police officer that did not do anything. A year later there was no security Now when you have a problem you have to call wait for a call back.. from someone that is not here and the first thing you are ask is can this wait till the next business day. or they say can you solve the problem yourself NO THAT IS WHAT MY RENT MONEY PAYS YOU FOR.. If you say i need help now it might take them 30mins to show up. can Venterra wait till after the 3 of every month for me to pay my rent NO. last year after Tammie Wilder left as property manger now you got people moving in all times on the day and night crazy there used to be rule .. look I could go on and on all am saying I remember when. if the regional manager wants to call me to talk will answer the phone..
          Manager

          8/5/2020

          Apex West Midtown
          Verified Resident 799774, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to discuss this with you. Please reach out to us at (678) 949-9010 at your earliest convenience to discuss how we can turn your experience into a positive one.

          Review 2 out of 378

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          Apex West Midtown

          October 2024

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