Thank you for taking the time to leave your feedback. I'm so sorry to hear that you have not enjoyed your stay due to the neighboring construction. I apologize that you feel we are not responsive or available. I completely understand how frustrating it is to be right next door to a new building going up. We look forward to the future retail space that we will be able to walk to, but we agree that it is not the most pleasant wait.
We are always available throughout the day to talk to you if would like to come see us. I'm so sorry that you feel that we have not been able to meet your needs and we would like an opportunity to help address your concerns. You are also more than welcome to reach out via email if you would prefer. You can reach me directly at
[email protected] at any time. I would also like to talk to you about any staff members being rude to you. We take all matters very seriously and we care very much about making your living space as enjoyable as possible! Thank you, again, for taking the time to leave your review. We value your opinion!. -Marci McGovney, Community Manager.