Quality of service, staff, and maintenance has not been consistent. I am not confident that if I have a maintenance issue that it will be handled correctly. I have had issue when staff entered my apartment to perform simole repairs and had water from leaks on the floor. The community is nice but cleanliness of common areas and maintenence staff are weak points that need to be addressed.
Manager
10/22/2020
MAA Lenox
We strive for excellence, and are disappointed to hear you have received anything less during your time here. If you would like to further discuss your concerns, please reach out to us at [email protected], and allow us up to 48 business hours to respond.
1 Previous Review
Previous Review
Resident 353412
Verified Resident • 2016 - 2017
6/6/2017
Overall nice community my only complaint would be that residents need to clean up after themselves and their pets throughout the community and particularly in stairwells. I do not think enough is done to enforce this problem.