Review History for Verified Resident 515058

MAA Lenox


Updated Review

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Resident 515058

Verified Resident 2021

6/14/2021

Horrible horrible horrible place to live it poorly managed, the upkeep of the property is poor. The office staff could care less of your issues with your apartment. 3 of the ladies are very unprofessional and need to go through more training one of the maintenance men stole from my apartment and entered without my permission nor my knowledge
    Manager

    7/7/2021

    MAA Lenox
    We appreciate you bringing this experience to our attention. If you are willing, please contact us at [email protected] and allow us 48 business hours for a response. We look forward to hearing from you.
    2 Previous Reviews

    Previous Review

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    Resident 515058

    Verified Resident 2021

    6/10/2021

    Horrible, this is the worst complex I've ever lived in and I will be transferring in 6 months to get away from here. The complex is managed poorly, the staff could care less about your apartment issues. The landscaping is horrible because ppl let their pets poop anywhere. There's always trash in the lobby area and trash cans over flood. My apartment was not cleaned prior to me moving in and the countertops are still stained from prior resident. There's marijuana smell throughout the building. There's seem to be a ------ pool party often even with the wristbands no one checks for it. A few of the ladies in the office are so rude so when they're rude to me I be rude back you get what you give. The property manager Alyson is hmm I don't know what word to use for her but it's not a good one I guess lazy would be a word to use. There are cars racing down two street often oh parking so guest parking is extremely limited
      Manager

      7/7/2021

      MAA Lenox
      We are disappointed to hear that you did not have a more positive experience with us at MAA Lenox.

      Previous Review

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      Resident 515058

      Verified Resident 2021

      5/24/2021

      My personal experience has been horrible from day one of move in which was almost 7 days ago. I have informed leasing office on 3 different occasions. It's loud here, it's very few people that clean their dog poop, people park where they want in the streets, the pool seem to have a ------ party everyday. Can't enjoy it if there's a party going on. Music is entirely to loud disturbing residents
        Manager

        7/7/2021

        MAA Lenox
        Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.

        Review 159 out of 408

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