Review History for MindeeG

MAA Lenox


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MindeeG

Resident 2020

10/9/2020

If I could give zero stars, I would. I have been here less than a year in the shorter building and can NOT wait to get out! I'm stuck until 1/30/21. If you like to party, listen to loud music, and smoke weed, this is the place for you!! I have been trying to handle this without posting a negative review, but I've had enough! TLDR: AWFUL staff, NOISY, broken gates/elevators, trash left in the halls, dog park is unusable because it is always full of poop, smells like weed. Here are a few things I have been dealing with: 1) Rude and incompetent staff. They harassed the professional movers on move in day so badly that it turned a 4 hour job into 8. They slammed the door in their face with a hand truck full of boxes. Staff is always too busy to deal with anyone that is already a resident. 2) I cut my finger open due to their negligence. On the walk through before move-in, we noted that there was something sticky on the floor in front of the fridge that needed to be cleaned. I brought it to their attention and it STILL wasn't taken care of, so I decided to do it myself. Little did I know there was broken glass under the fridge and cut my finger open. 3) They gave us a dirty apartment - there were bugs on the windowsills and the toilets were dirty. There was also something very sticky all over the kitchen cabinets - it's still sticky almost a year later. 4) The walls are SUPER thin. You will hear the TV from the person on the floor above or below you and when you call in to complain, the courtesy officer never responds and you're pretty much called a liar about it happening. I gave the property manager video proof of it happening AND the concierge manager verified it herself, yet I'm still being called a liar and being told that it is a "possible source" of the noise. This has been going on for MONTHS now to the point that it is affecting my health. This neighbor starts blasting TV around midnight and carries on until 7 or 8 AM. They also blast it during the day. Blanket noise reminders haven't gone out since May, either. 5) The elevators are always broken, so are the gates to get in and out of the parking garage. Nobody ever picks up after their dog in the tiny little dog park even though the apartment provides bags in stations all over the complex. I have complained to corporate multiple times with no response. This is by far the worst apartment complex I have lived in, especially for the amount of rent we are being charged!
Manager

10/12/2020

MAA Lenox
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Review 182 out of 406

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