Review History for Verified Resident 834313

MAA Lenox


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Resident 834313

Verified Resident 2019 - 2020

10/19/2020

In 18 months the entire demographics of this community has changed. And It's absolutely atrocious. Leasing specials were offered which attracted people that should not be here. Loud music, drug use, smoking, trash left all over the property - constant in-op - elevators, theft, main parking electronic gates in-op.... and the list goes on. We need a full time on-site security officer - but management will not provide it. Non compliance in parking is finally being enforced. But as soon as the management staff leaves for the evening the problems start. An 8 to 5 team is not enough to properly manage a 26 floor high rise. As when things occur it needs to be handled and corrected at the time of the offense. Needless to say, as soon as our lease is up - we're gone!!! And it's people like us that you do want - but when the bad out number the good it's time to go.
    Manager

    10/22/2020

    MAA Lenox
    Here at MAA Lenox, we strive for excellence, and are disappointed to hear that you received anything less. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.

    Review 180 out of 406

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