My expeience here was great for the first two years this third year my storage unit was broken into. leasing office never told me about it, i found out through a maintenance man in the elevator 4 weeks later then i went to the leasing office to talk to them they stated they left me a voicemail, yet had no info on the day it happened or documentation on a break in reported to them. I go and leave multiple reviews and the manager calls me and says verbatim "if you leave another review it wont be good for you" THREAT!! I then speak with a rep in the elevator and she says how are you doing and i truthfully told her terrible and that i didn't think this was a good place to live any more. I now am being evicted bc they say i interrupted a guided tour . i have been constantly harassed and ive paid my rent here on time and lived here for three years. LOYAL Customer
Manager
4/7/2022
MAA Lenox
Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at [email protected] and allow us 48 business hours for a response.
1 Previous Review
Previous Review
Mykah_H
Resident • 2017 - 2022
2/7/2022
Maa Lenox has nice apartment complexes but the leasing staff is terrible. Extremely unprofessional especially Marcus! My storage was broken into weeks ago I was never notified even though they knew about to 3 week prior to me finding out . Said they left me a voicemail. Gate is still broken waiting on someone to get back to me
Manager
2/8/2022
MAA Lenox
Hello, we appreciate you taking the time to leave us this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at [email protected] and allow us 48 business hours for a response.