Review History for anonymous

one long year

when we moved into the apartments is was Stonebridge but the improvements that the Mosaic made after my other half and I moved in were wonderful. Oh and make sure they actually give you a copy of your lease if you stay with them or at least get a chance to make copys for your self... I put in request after request for a copy of ours and got put off every time. During the first month a lot of problems started to pop up with the pipes, first the connection to the washer broke somehow and flooded our kitchen and into the dining room (according to maintenance it was connected wrong the first time). Then about two months later the water heater broke and flooded our living room and entry way our woes continued when we went on vacation and came back to our sink, toilet and tub backed up with sewage from the main pipe breaking, apparently it had been going on for a week but all I know is we came back to a flooded living room, closet, bedroom and bathroom. the stench alone was gut wrenching, they "fixed" the carpet by ripping out the sponge under the carpet and getting a steam cleaner in to clean up but they left the carpet on the bare concrete and left our bed room wreaking of mold and mildew. And last of all the AC broke and their 24hour maintenance phone center stays off the hook on the forth of july for some reason... So make sure your renters insurance covers water damage!!! If you do decide to move in, I sincerely hope you have much better luck then we did and who knows things may have changed for the better with the new management company.