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Greystone Summit Forsyth Team


I love living here, and I already plan on renewing years to come - and it&apos;s only been 6 months! The leasing office staff and maintenance have been so kind and helpful every step of the way - from my first tour to now being a current resident. The curbside appeal and the grounds are top notch, better than any community in Cumming. My neighbors are so friendly and there is never an issue with parking, noise, or safety. I literally have no complaints here, and I am so thankful to be apart of this beautiful community!!

Atlanta-GA-MSA

I have been a resident at the complex for 6 months now. When I first moved in, it was very exciting and the complex looks great! It understandable that this complex is still under construction and some things aren&apos;t finished, but some things are just not acceptable at this point. The temporary dumpster has been moving around the complex for the past 6 months and overflows into the parking lot. Paying $1,165/month, I would expect by now to have a permanent trash compactor. I spoke with the property manager in January about this issue and since then, the estimated time until the permanent dumpster is always &quot;hopefully next month&quot;. 

As for TV/Internet, Greystone Summit is an AT&T Connected Community. This means AT&T is your only choice, unless you want to set a dish on your porch. This could be good or bad depending on what your view of AT&T is. For 18Mbps internet speeds, I pay $56/month. I know Comcast offers the same speed in the area for around $30. 

The crown molding in my apartment is separating from the ceiling and some walls are starting to crack. The maintenance person was very nice and said that when they built the complex, the didn&apos;t dust anything and so their glue isn&apos;t sticking.

I would recommend paying by check as their online payment by card charges $30 per transaction.

The complex has very great potential and appears it will look nice when it is finished.

Alerted management to a water leak outside a few days ago and they said someone would eventually get to it, but today Raquel (property manager), decided that it was now an emergency and shut off the water without reason.

MICE INFESTATION IN MY APARTMENT!!! HEAR THEM IN THE WALLS! TO DATE I HAVE TRAPPED 4(FOUR)! MANAGEMENT UNABLE TO LOCATE ENTRY! DISAPPOINTING! DISTURBING! DISGUSTING! URGENCY OF ISSUE DEMONSTRATED AFTER 3 MICE TRAPPED. LARGE FLOOR PLAN, SUNROOM, LAUNDRY ROOM, STEPIN SHOWERS, LARGE BEDROOMS,

I have lived at Greystone Summit Forsyth for three years now. A little less then a year into my living there the shower was getting a mold buildup in the areas where there is caulking by the shower door. The materials used to build the shower are very poor in quality and it seems that the mold is caused by air getting into the shower because of a poor installation of said shower and shower door. On 06/25/2018 I sent in a maintenance request to clean the mold and re-caulk around the door. Their attempt to fix the solution was just to caulk over the old and not clean the mold. The mold and dirt buildup returned and on 10/11/18 I submitted another request. Again they simply caulked over the old. I was not in my apartment during the start of the pandemic and I returned to check on my apartment in June to find mold buildup in the caulked areas that I had trouble with before. I sent in a request for them to remove the mold and re-caulk. They refused to remove the mold and sent a passive aggressive email to me to &quot;clean my shower.&quot; My request stated that I had been out of the apartment since the start of the pandemic and it did not say for them to clean my shower for me but to &quot;please remove the black mold around the shower. Please caulk the shower to help prevent this from happening.&quot; Just as my previous 2 requests had stated. This is a prime example of the maintenance not wanting to do their job. It also reflects on Raquel Orrego for not wanting to do her job and instead of checking into the situation for her resident she takes the word of her maintenance crew. Then Raquel has another staff member (not even herself) send a passive aggressive email to me refusing my request. I signed a paper when I first started leasing at the complex that I would report all mold and they would remove said mold. They refused to clean the mold putting my health at jeopardy. I can clean my shower but removing the mold from the caulked areas is their job especially since the mold could be hazardous.When asked who wrote me the email the staff member Diana couldn&apos;t remember anything about an email or who wrote it only to find out that it was Diana herself who wrote it. By Diana lying to me it directly goes to show not only the poor moral compass of the staff but also the poor morals and costumer services of Raquel Orrego.

I couldn't be happier with this apartment community. From the leasing office staff to the maintenance team, everyone works together to keep the grounds and apartments in pristine condition. So glad I found this gem.

Love living here. Good response to maintenance requests, property is well taken care of, and office staff are nice. Only downside is almost 2k a month cost and my carpet was very worn. Other than that it's perfect!

My experience with Greystone Summit has been very positive. The staff is incredibly helpful and caring, efficient and friendly. The apartment is spacious and well planned with great storage space. My neighbors are like friends. Everyone helps out and looks out for each other. The grounds are beautiful and well kept. I love living at Greystone.

The apartment is very comfortable, the bathroom is spacious and has plenty of storage space. We love that the shower is separate from the tub. Our room has very good space, in addition to having a king bed, it is still comfortable. We are very satisfied with the distribution and living in this urbanization has been a dream. Don't hesitate to live here.

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