Review History for julie0016

Greystone Summit Forsyth


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julie0016

Resident 2016 - 2018

3/13/2018

Mgmt changed and rents were raised above originally promised cap (went up $60/month 1st year for 2 BR). Also, I was on a wait list for 6 mos at one rent rate, which was not honored upon move in as promised. It was $30/month higher. Lastly, I was told that when I got married and moved, if I turn in my keys 60 days ahead lease ending date, I had the opportunity to have them find a new renter and save that 2 months rent. I scrambled to do so and now I am being told they have a renter for only 2 weeks before my lease is up, only saving me 2 weeks rent instead of 2 months. They have removed my apartment from the online market and are keeping it vacant and forcing me to pay the extra month instead of continuing to try to fill it sooner as promised. I like the front office girls, but policy is questionable and promises are not being kept. Greystone should be holding that apartment intentionally vacant at their expense, not mine. They are getting their money from me for a vacant apartment and insuring a new renter for themselves next month for a year, so they don't care how it impacts me at this point in time. I wont be recommending this complex.
    Manager

    4/6/2018

    Greystone Summit Forsyth
    Julie, I am very sorry if there has been any miscommunication regarding yearly increases. At the time you put your application at Greystone Summit the Leasing staff would have had no way of knowing what the increases would be each year as they are determined by the owners of the property during yearly reviews. When reviewing and determining increases each year our owners make every effort to keep increases to a minimum. Due to higher operating costs year after year, combined with minimal rent increases, we have fallen well below the market rates for the Cumming area and even with the rental increases this year you will find if you research that we are still well below the current market rates at Greystone Summit. We apologize for any issues or inconveniences that you've experienced. Thank you. Greystone Summit Forsyth Management

    Review 194 out of 216

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    Greystone Summit Forsyth

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