Review History for Verified Resident 702731

MAA Lake Lanier


Updated Review

Review Author Icon

Resident 702731

Verified Resident ā€¢ 2019 - 2022

12/14/2022

In the beginning the service requests were done completely and on time. This last year it has not been so. 0]00]00]000]]] 00 we have noticed that the halls and the stairs inside the apts. at the front by sales office are kept clean but those in the back by us are not and we often have to do it ourselves or call to remind them. Also the leaves and trash in the front are fixed quickly but those in the back are not. The area around the back pool are not kept clean and those who use it make messes, leave all lights on all night which cost you. We are always seeing flyers sent around about the conditions of the pool. The office staff and kind and helpful. It would be wonderful if the same was true of the yard people and if we could have chaces to talk with them. Area( trash cans) at mail boxes are rarely cleaned. The dumps are an embarasment most of the time and look like trailer trash live here. People seem to feel free to dump trash in the bushes at second entrance. It too looks trashee. It is cleaned sometimes but not often enough. You should offer han dicapped apt. The utilities have become so old they are worn out and need replacing. PORCHES RAILS ARE FILTHY IN BACK AND PEOPLE HAVE STARTED CLEANING THEM THEIR SELVES. NEED BETTER OUTSIDE WORKERS. LIKE PLMBERS. AIR DUCTS CLEANED, CAPETS SHOULD BE CLEANED, NOT CHANHED BUT CLEANEF EVERY SO MANY YEARS. MORE HANDICAPPED PARKING NEEDED by my apt . There are two at either end but none in the middle. I can't walk from the ends to my apt in the middle. There used to be one but it was not maintaine. So I have to block in myself and buy cones.
    Manager

    12/16/2022

    MAA Lake Lanier
    Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
    5 Previous Reviews

    Previous Review

    Review Author Icon

    Resident 702731

    Verified Resident ā€¢ 2019 - 2022

    11/1/2022

    Good the first year has gone down since. Very laxed in this bacj area I guess because it can't be seen in the front where visitore look.?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????.????????????????????????????????????????????? ????mmmmm
      Manager

      11/7/2022

      MAA Lake Lanier
      Hi, we're disappointed to hear of the negative experience you had at our location. Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.

      Previous Review

      Review Author Icon

      Resident 702731

      Verified Resident ā€¢ 2019 - 2022

      4/18/2022

      I have been especially pleased with cleanliness and recent police around if needed. I do need a handicapp parking place as the two available are too far from my apt. I have cancer and severe stenosis with major surgery coming up so its painful and difficult for me to walk. I wish the apt would install new appliances and have a handicapped apt I'd also like cleaning under stairs and painting of the decks. The majority of apts do pay for water. This is only one I know that doesn't.
        Manager

        4/21/2022

        MAA Lake Lanier
        Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at [email protected] when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

        Previous Review

        Review Author Icon

        Resident 702731

        Verified Resident ā€¢ 2019 - 2021

        8/3/2021

        It has been wonderful and pleasing. The en tire staff are friendly , kind,respectful and, polite and punctual. The grounds are well kept. Problems are addressed quickly. Stay on top of things that need updating like new bathroom fixtures and painting decks Bannister and floors.
          Manager

          8/6/2021

          MAA Lake Lanier
          Hello, thank you so much for your positive comments about MAA Lake Lanier! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

          Previous Review

          Review Author Icon

          Resident 702731

          Verified Resident ā€¢ 2019 - 2021

          4/29/2021

          Has been great. Maintenance inside the apt is super. Grounds upkeep are wonderful. Outside of all buildings needs updating and freshening like pressure cleaning the windows, apts entrances outside and walkways and around garages entrances, storage entrance floors , painting decks etc all need freshening.Tons of cobwebs with flying insects caught in webs and pollen and dust. Same around windows and lights. People feeding stray cats by pouring loose food on the floors causing unsightly , unclean ,unsanitary conditions bringing other animals around on walkways to apts. In short the outside of apts need total freshening.
            Manager

            5/1/2021

            MAA Lake Lanier
            Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

            Previous Review

            Review Author Icon

            Resident 702731

            Verified Resident ā€¢ 2019 - 2020

            2/3/2020

            I am very pleased. We have only been here about 4 months but already it is evident that these apts are well maintained,, quiet , clean. All calls for needs are quickly addressed and fixed. Staff are easy going and super pleasant and. very professional. Many activities are planned so you can be busy and meet new friends. Or. you can stay to yourself with no interference by staff or neighbors if you prefer Its a lovely place and very conveniently located to all needs and wants.
              Manager

              2/4/2020

              MAA Lake Lanier
              We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!

              Review 114 out of 941

              Share This Review

              October 2024

              Sun
              Mon
              Tue
              Wed
              Thu
              Fri
              Sat
              1
              2
              3
              4
              5
              6
              7
              8
              9
              10
              11
              12
              13
              14
              15
              16
              17
              18
              19
              20
              21
              22
              23
              24
              25
              26
              27
              28
              29
              30
              31
              Beds

              0

              Baths

              0

              Share This Review