Review History for Verified Resident 835180

The property is really great but the people working in the office are not. They treat you like you are an annoyance and with no respect. I have paid my rent on time for over a year now and have caused no problems and something went wrong on their end with my rent payment and they refused to take the $150 late fee off, even though it was a fault on their end. I had to get incredibly stern and speak to management multiple times and it wasn't until I caught them in a lie that they finally waved it. Then my AC went out, I put in a work order and got a message saying it was fixed. I got home and it was not fixed. I called and requested another work order and even called to follow up and make sure it would get done. I got home and they had duct taped a window unit in. I got no notification at all and the problem still had not been fixed. The rent is far too high to receive this kind of service.