Review History for Verified Resident 856399

MAA Lake Lanier


Updated Review

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Resident 856399

Verified Resident ā€¢ 2013 - 2022

7/21/2022

Smell like dog poop when it rains and alot of the wood is rotten on the building you get to look at daily ...Apartments are definitely showing their age ...Gated community where the gates rarely closed !!
    Manager

    7/22/2022

    MAA Lake Lanier
    Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.
    6 Previous Reviews

    Previous Review

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    Resident 856399

    Verified Resident ā€¢ 2011 - 2021

    12/28/2021

    if like smelling dog poop and looking at dirty , greasy apt hallways ..its a great place to live !! Trash in parking lots , pools only work half the time minimal security on grounds , staff just rude !!
      Manager

      1/21/2022

      MAA Lake Lanier
      It's upsetting to hear that your experience was anything but stellar. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at [email protected] and allow us 48 business hours to respond so we can discuss your experience further.

      Previous Review

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      Resident 856399

      Verified Resident ā€¢ 2011 - 2021

      10/19/2021

      Constant smell of dog poop after it rains from dogs pooping behind the bushes with no clean up by dog owner ...Outside Wood Trim is rotting and looks terrible from 20 year old apts ...non working cars taking valuable parking space for residents
        Manager

        10/20/2021

        MAA Lake Lanier
        Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at [email protected] when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.

        Previous Review

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        Resident 856399

        Verified Resident ā€¢ 2011 - 2021

        9/1/2021

        Trash visable in parking lots weekly ...The smell of dog poop horrible after each rain ...People drinking , smoking , conducting alcohol shots in glass along the pool while using terrible language ....Not a as advertised family atmosphere to say the least at the pools at Lake Lanier Club !!
          Manager

          9/2/2021

          MAA Lake Lanier
          Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.

          Previous Review

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          Resident 856399

          Verified Resident ā€¢ 2011 - 2021

          8/17/2021

          Rent goes up every year with no reason given except that its Cooperate doing the rate increase ... Dog poop is all through the planters in the complex and smells absolutely horrorific after it rains !!! Pools on the weekend are always cloudy and poorly maintained except for during the week !! People in the office are short with conversation and are more worried about getting you out of the office as quick as possible then answering your questions !!!
            Manager

            8/18/2021

            MAA Lake Lanier
            Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Lake Lanier [email protected]

            Previous Review

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            Resident 856399

            Verified Resident ā€¢ 2013 - 2021

            3/9/2021

            Its ok ... i get to smell dog poop and look at trash in the parking lot as the rent enormously every year ...The wood is rotten on the exterior on the apts and i get look at that each day on my breezeway and around my garage ...I asked for wood shutter blinds as cooperate raised my rent $150 more a month and the office people said it would be $20 additional each month for that feature ...SMH ...:( The Lodge so called amenity in the complex has been shut down for over a year due to covid ..No word on if or when it will ever open ?
              Manager

              3/10/2021

              MAA Lake Lanier
              We are disappointed to hear that you did not have a more positive experience with us at MAA Lake Lanier. Thank you for sharing your feedback.

              Previous Review

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              Resident 856399

              Verified Resident ā€¢ 2011 - 2020

              12/22/2020

              Rent goes up alot every year ..Dog poop smell is horrible ...Non - Residents using and abusing pools and facilities ...Gates get broke and it seems like it takes forever to get fixed ..We pay alot of rent to live in a advertises gated community ...Direct TV and internet provider service is old and out dated !! Maintenance People are great but always seem understaffed for what they need ...Only 1-3 advertised onsite car wash facilities work ...Have to wait in line to wash your car ...Seems like policy in complex is always changing with little or very short notification !!
                Manager

                7/27/2021

                MAA Lake Lanier
                Hello, thank you for bringing these matters to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at [email protected] and allow 48 business hours for a response - we look forward to hearing from you.

                Review 139 out of 941

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