Review History for Verified Resident 886857

MAA Lake Lanier


Updated Review

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Resident 886857

Verified Resident ā€¢ 2011 - 2024

2/13/2024

I love my apartment, but neighbors can be difficult, being loud after quiet hours & dumping cigarette butts over their porch & on to mine & the ground below. The exterior hallways are also very dirty, needing a pressure wash.
    Manager

    2/15/2024

    MAA Lake Lanier
    Hi, we regret to hear that your experience with us was not a more positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at [email protected] and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.
    3 Previous Reviews

    Previous Review

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    Resident 886857

    Verified Resident ā€¢ 2011 - 2022

    12/5/2022

    Outdoor areas are not taken care of or cleaned. Battery operated door locks die very quickly & maintenance does not change them before they die. Apartment complex also provides internet, but it is unreliable and frequently does not work.
      Manager

      12/7/2022

      MAA Lake Lanier
      Hello, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, MAA Lake Lanier

      Previous Review

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      Resident 886857

      Verified Resident ā€¢ 2011 - 2021

      8/3/2021

      After being in my apartment for 10 years, getting basic updates was difficult, and only done after an additional raise to the monthly rent. When asking about a paint update, again, after a decade in the same unit, I was told I could do it myself, but would have to purchase the supplies and paint myself as well.
        Manager

        8/11/2021

        MAA Lake Lanier
        Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.

        Previous Review

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        Resident 886857

        Verified Resident ā€¢ 2011 - 2021

        3/22/2021

        Overall I've been pleased with my apartment, but the main issue is having the apartment updated (as new rentals would be) and having loud neighbors. Also, the community management may want to look into enforcing residents to leash their dogs, as my dog as been attacked, while on a leash,, by neighbors' dogs not on leashes.
          Manager

          3/23/2021

          MAA Lake Lanier
          Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

          Review 28 out of 941

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