It was horrible had a problem with the carpet from the beginning the refused to do anything about it. Everytime we called they had an attitude. They lied and sent me around the world when talking to people. Matientence men and the emergency line didnt do a damn thing all they wanted was my money. We didnt even move out before they sent in people to measure for the next people but had us living with mold over a month. ALL THEY WANT YOUR MONEY THEY CARE NOTHING ABOUT YOU. I GUESS UNLESS YOUR WHITE THATS HOW I FELT!
Manager
8/23/2021
MAA Lake Lanier
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at [email protected]. We will respond to your inquiry within 48 business hours. Thank you.
1 Previous Review
Previous Review
Resident 902459
Verified Resident ā¢ 2019 - 2021
5/10/2021
Sucked didn't listen to us (payjng customers) just tried to put the blame back on us. Tired to communicate with them but just would get pushed off to the side fro. The beginning. Had problem with carpet upon arrival and they tried but when it came doen to it they tried to force us to live with animal fur in carpet smelling bad.
Manager
5/3/2022
MAA Lake Lanier
We are disappointed to hear your feedback and welcome you to call us at 770-536-4688 if you'd like to discuss this more in depth.