Review History for John_V757

Houston Lake Apartments


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John_V757

Resident ā€¢ 2017 - 2018

8/31/2018

The management here is poor. From our experience, they pressure washed the side of the complex and punctured a hole in the foundation which soaked one of the inside closets. Inside that closet was all of my military awards from over the years and my high school year books. I didn't notice the damage until after a week later. Once found the closet was filled with thousands of termites. We filed a claim with the property manager, and after months they would only pay half. They stated the damage was half of our fault. On top of that when I got orders to relocate for the military, and upon moving out, they took our entire deposit, plus an additional $60 over a torn window blind and a dirty microwave. With the past arguments and experiences with them I paid it to keep from further conflict. They threatened to send the $60 to collections on the first notification that it was even due. I was never late on a single payment from this complex. They really need hire a new property manager, her attitude is very poor.

    Review 152 out of 234

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    Houston Lake Apartments

    October 2024

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