Review History for Verified Resident 923687

Houston Lake Apartments

Updated Review

Resident 923687

Verified Resident • 2020 - 2023

7/26/2023

Been a wonderful experience so far. Had a few problem with the old staff there were on board, but a new staff that has come on board this past year has been top of the line! And they are using very quick to answer any questions that come up!

Manager

8/5/2023

Houston Lake Apartments

Thank you for reaching out! We are happy to hear that our new team has uplifted your living experience. If there is anything we can do to further add to your experience, please feel welcome to email us at [email protected].

3 Previous Reviews

Previous Review

Resident 923687

Verified Resident • 2020 - 2023

7/2/2023

It has been a pretty good experience, especially with the current management! When I listen to move here service was okay for management. But the current management have definitely great strides to get the apartment complex in good standards! Kudos to them!

Manager

7/6/2023

Houston Lake Apartments

Thank you for letting us know that our team is hitting the mark! It is always a pleasure to hear from another happy resident. We will be sure to pass along your words of praise!

Previous Review

Resident 923687

Verified Resident • 2020 - 2023

2/2/2023

It has been great, despite the numerous changes in management since I have been living here and despite the increase in my rent. The only other thing that I don't like is that I am forced to pay for cable and internet (even though I barely use the cable box).

Manager

2/7/2023

Houston Lake Apartments

Thank you for the feedback. While we are pleased that your overall experience has been great, our team is here to discuss your concerns with rent increases and cable use. When you have a moment, please visit the office or email us at [email protected].

Previous Review

Resident 923687

Verified Resident • 2020 - 2021

7/4/2021

Great Experience! I have loved everything about my experience, to include the process of applying for the apartment even through the COVID-19 process. So far so good on my time here at Houston Lake Apartments.

Manager

7/7/2021

Houston Lake Apartments

We're pleased that our team's commitment to service has made your application and move-in experience a smooth one, despite the challenges of COVID-19. We appreciate your praise for our community, and if we can be of service to you in any way, please reach out to us directly.

Review History for Verified Resident 923687

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