Updated Review

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Resident ā€¢ 2022

9/14/2022

Maintenace Call Gone Right!

Made a maintenance request, less then 24 hours my issue was resolved with professionalism. This is the second request I have made and no disappointment. I don't know the maintenance man's name, but he had a deep-rooted knowledge and worked really diligently.
    Manager

    9/19/2022

    Houston Lake Apartments
    We can't thank you enough for taking the time to share your 5-star pat on the back for our maintenance team. We aim to provide thorough, responsive service on every inquiry and they will elated to hear this feedback.
    2 Previous Reviews

    Previous Review

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    Resident 1055715

    Verified Resident ā€¢ 2022

    8/28/2022

    Love the community so far the staff is great, the maintenance crew are very professional. Facility upgrades are perfect and add to a already positive environment. In addition, they made my transition into the community pleasant and stress free.
      Manager

      9/1/2022

      Houston Lake Apartments
      What a compliment to know our team helped your transition to our community be stress-free! This is exactly the kind of service we take pride in providing each day, and we hope you will always reach out when you need us. Welcome to your new home!

      Previous Review

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      Resident 1055715

      Verified Resident ā€¢ 2022

      8/17/2022

      It was good experience, the staff took care of me and I could not ask for a better experience during my move in.. in addition Maintenance staff was great and very helpful. All adjustments were made as needed. front office staff was very professional at all times and handled through traffic in office flawless during office shortage! I am very happy with this process.
        Manager

        8/19/2022

        Houston Lake Apartments
        Your complete happiness is our goal, and we love to hear that it's been achieved. Moreover, we appreciate knowing you feel our entire team's care and concern. Thank you!

        Review 99 out of 235

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        Houston Lake Apartments

        October 2024

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