Review History for anonymous

Houston Lake Apartments


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anonymous

Resident ā€¢ 2016 - 2022

9/28/2022

Horrible complex

I visit this community to visit a family member. I am disgusted every time i enter the complex. The gate has NEVER worked in this ā€œgated communityā€. Homeless people literally sleep in the complex in vacant apartments. Itā€™s not safe. The clubhouse/office area looks high tech, modern, and extravagant. While the units are basic. The outside of the apartments are in need of serious pressure washing. Trash all over the complex, no one is ever cleaning. The gym was closed for over a year while they completely redid their office space (makes sense right?). Their pool didnā€™t open until middle of july. They just raised the rent up almost $500 on all units but NOTHING to show for it around the community. Grass in the complex is dead. Mailboxes are literally falling apart. This community is an absolute joke. Iā€™m not sure who manages or owns this complex, but they are failing to say the least.
    Manager

    10/1/2022

    Houston Lake Apartments
    Thank you for bringing these matters to our attention. We are saddened by your comments as a visitor to our community and apologize for any disappointment. Our team is currently working to address the concerns with our gate, our amenities and our grounds, and we hope that you see some progress very soon. If you'd like to further discuss these with us, please visit the office or email us at [email protected].

    Review 97 out of 235

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    Houston Lake Apartments

    October 2024

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