The security of the apartment complex is an issue because the gate doesn't close within enough time any car can drive in to where residents live. The apartment complex also doesn't do events for residence which is making the experience not worth the money. Also with the pool being shut down for X amount of time the resident should receive dollars off of their rent because that is a part of the package they were paying for. The doors to the apartment buildings are not secure as well as they can be open without the use of a fob.
Manager
8/24/2022
Lofts at Zebulon
We are collectively passionate about providing fast, reliable service with comfortable apartments and fantastic amenities for all our residents. The well-being of all our residents is also a priority. We are certainly sorry to see you are not happy in your home and welcome a conversation with you as quickly as possible to address your concerns.
Thank you for taking the time to leave your thoughts and as always, we will review and discuss this feedback amongst team members to find ways to improve. Please feel welcome to contact me directly so we can speak about the issues you brought up in your review.
Best regards,
Keikora
Community Manager