Review History for Verified Resident 1057327

Lofts at Zebulon

Resident 1057327

Verified Resident • 2022

8/22/2022

The community is beautiful and has been great for our family. The front office can lag a bit with responding to issues. Currently the pool is closed due to an electrical fire in the pool house. It's been closed for over a month with no tentative timeline for it to reopen. The pool was a big selling point for us because we have kids and not having access to it for half the summer is disappointing. We wish there was a greater sense of urgency in getting it fixed.

Manager

8/24/2022

Lofts at Zebulon

Please know that our team values all feedback and suggestions to best serve our residents’ needs and to ensure they have a positive experience while residing in our community. We apologize for the inconvenience of the pool closing and I welcome a direct conversation with you to discuss your concerns. Many enjoy calling our apartments home and we are proud to be able to offer many wonderful amenities, comfortable layouts, an ideal location, and a passionate staff that cares. I hope we can turn your impression around soon. I look forward to speaking with you by phone or in the office. Respectfully, Keikora Community Manager

Review History for Verified Resident 1057327

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