Review History for anonymous

Halston McDonough Apartment Homes


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anonymous

Resident ā€¢ 2015 - 2017

4/28/2017

The Carrington Green Apartment Complex was awesome when it was ran by ---- and -------, there was nothing they didn't take of as well as the at that time courtesy officer. Well they've been replaced by some of the most sorry people I even seen. I had problems with an upstairs neighbor, called the courtesy officer 3 times he never called back or responded, I had to address the neighbor myself a few times until she moved. I informed the property managers of the lack of there of and was told by them there was nothing they could do. Now AS MUCH AS I PAY IN RENT I KNOW DAMN WELL YOU CAN ADDRESS THE PROBLEM; however, as soon as I stared asking for corporate number because all the "Property Management is doing is collecting a check and the courtesy officer is living rent/apartment work free", it was we'll take care of it. That has yes to be seen. Some of rentors have dogs and they crap in the grass in front of my patio area and I don't address them they leave, I've even told the sorry management and they've done nothing ever. The "new management is consisted of 2 clueless females and a clueless Ken doll looking guy" sad. As soon as I get the approval for my house I'm gone and I will NEVER recommend these apartments to anyone......
    Manager

    11/17/2017

    Halston McDonough Apartment Homes
    Hello, I'm very sorry to hear that you were less than satisfied with your stay here with us, but thank you for bringing these concerns to our attention. Please note that it is our mission to create a community that you are proud to call home. It appears from reading you review that during your stay there were quite a few issues to address. Again, we would like to apologize for the issues your experienced, and would like to make you aware that we have made changes to our staff and procedures to create a better overall resident experience. We are constantly working to exceed our residents' expectations and welcome any feedback that guide us along the way. Please feel free to contact the office directly to discuss you feedback with the property manager. Thank you and have a great day.

    Review 160 out of 262

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    Halston McDonough Apartment Homes

    October 2024

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