Review History for Verified Resident 584035

Halston McDonough Apartment Homes

Updated Review

Resident 584035

Verified Resident • 2016 - 2018

12/16/2018

Not a good one. People. Smoke next door. It comes through my apartment. People continue to block my garage. Spoke with management about a sign. Never heard anything. Fitness center is a joke. Equipment don't work.

Manager

3/26/2019

Halston McDonough Apartment Homes

Thank you for reaching out. I am very sorry to hear that we are not meeting your expectations. We just purchased new equipment for the fitness center. Please stop by there it you haven't already done so. I would like the chance to speak with you personally about your concerns with the garage sign and would be happy to have one placed on your garage. Please contact me directly at [email protected] or call 770-288-2873. I am the property manager and would like to help in anyway I can. Thank you!

1 Previous Review

Previous Review

Lorettarozier

Resident • 2018

10/20/2018

Moved here 2 years ago. And this place was the best. I don't if it's the same management. But this place has went down. Fitness center is a joke. You can't get in the pool doing the summer. Because everybody comes over and get in. People bring their kids over to catch the bus and they don't live here. Don't get a garage apartment. People block you in and they cant do anything about it. The maintenance people are a joke. They cant seem to fix my toilet. That's been broken off and on for a Month. People moving out this place like crazy. Lots of vacant apartments. But the good part about it is. When my lease is up in a few Months. I'm out of here. Taking my 1400 dollars some place. Where people can get the job done. With a nice fitness center.

Manager

10/26/2018

Halston McDonough Apartment Homes

Hi Mary, Thank you for reaching out about your concerns again. A new treadmill has been ordered and will be installed as soon as it comes in. If you have any outstanding maintenance issues, please reach out to the office and we will absolutely take care of it for you. I'm sorry to hear that you are unhappy since you just renewed your lease last month. We have appreciated your residency for the past two years and will continue to improve our service and hope you will continue to make us your home. Thank you again for your valuable feedback. If you would like to discuss anything further please contact me at [email protected] so I can resolve your concerns.

Review History for Verified Resident 584035

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