Review History for Verified Resident 560307

Overall, my stay here has been okay. Before my husband and I moved in, I looked up reviews for the complex. I saw a couple reviews in regards to pests/bugs and a smell being in the apartments but I assumed maybe it was just an issue that particular resident had. When we moved in, there was an old smell in the apartment, but I thought well maybe I can get rid of it with a good cleaning and wall plugs. It went away but we would smell that old smell from time to time. The pest/bugs was a big issue for me. I absolutely hate any type of rodent. That has been an issue here since we moved in. I like to thing I'm a pretty clean person but we still saw roaches in the apartment. We have seen roaches, spiders, and some other bugs I couldn't recognize. Also, there was always a small gnat flying around that we couldn't get rid of. The apartments are near a lot of wooded area, so I'm assuming that's why but this was a big issue for me. When we moved in, the alarm system didn't work. Having to pay $10/month for it, I put in a work order for it to be fixed. They came out the following day but said they would notify the alarm system company. Here we are a year later, the alarm system still doesn't work and we're still paying the $10/month. My husband went to the front office about it and they basically told him we still had to pay the $10/month even though it wasnt working and no one came out to fix it. Other then that, I don't have a problem with maintenance. I don't interact with the office staff, so I don't have much to say about them. The only time I interacted with them, (outside of signing the lease) they weren't too welcoming. They might be the nicest people ever but from my one interaction, I didn't get that. I always feel like that's important working in a service setting. They saw me but they just sat at their desks when I walked in. No one said they'd be with me in a minute, nothing. Someone eventually got up and asked what I needed. Overall, my stay hasn't been bad. It's pretty quiet. The neighbors are friendly and I havent had many problems from them. Will I be renewing? Probably not. I'm giving an honest review because that's what I always look for when I'm searching.