Dear Resident:

 

We regret that you have not been satisfied with our maintenance. However, we would love the opportunity to correct any problems you have and turn your negative experience into a good one.

Please contact the leasing office and we will send a maintenance supervisor to take care of your housing needs, immediatley.

Thank you,

Tonya Dix

Property Manager

Totally, this community is pretty good. However, the community should know that every person has different tendency. Based on the difference, service direction should be decided. In my case, bug issue is that.

Atlanta-GA-MSA

I have been hear a half of yr. And i have seen the projects with better up keep than this.. Normal cares less about you if your not Hispanic. The ground are neglected.. I went to visit my friends and they have had a mattress and box spring outside there apartment since last Weekday and today is Monday and the Mexicans next door to her have just added trash... If your homeless i understand..but if you are a clean person please consider not now... 

Run for your life!!

After reading the reviews on here I&#39;m not real sure what these people are talking about. Often times people don&#39;t take responsibility for their own actions and when they don&#39;t hear what benefits them the most they choose to lash out on websites like this one as if they were children. I&#39;ve lived here for 4 years and never had a problem with my apt. or the office staff(other than normal maintenance issues which was taken care of in a timely manner). I would recommend this comminity to friends&#44; family&#44; co-workers&#44; ect.

by far &#34;THE BEST&#34; apartment community!!!

In three words : smell, dirt, cockroaches. We moved into the apartment 1022 and left it 5 days later. If you remove the dirt, the smell and the cockroaches it would be a nice place to live. When we arrived, the smell of this apartment was awful even with the attempt to cover it with a lot of scent before our move in (we learnt later that a professional steamer came to clean). It was a smell of dirt, cigaret and dog. The apartment was overall dirty, a lot of dog hair (picture), pantries and closet were dirty and dusty. After the first day, we went to the management to let them know that we were not happy with the smell and they told us that &quot;they were sorry it was not at our standards&quot;. So we thought we were too sensitive at first and went back to the apartment and tried to clean to make it our standards. We scrubbed the pantries and removed a lot of dog hair, we also scrubbed the floors twice this first day. On our second day, after 1 hour barefoot our feet were black and disgusting (picture). We ended up manually scrubbing the floors with wash cloth and hot water and the result was a brown disgusting water for 10 sq ft of floor (picture). The breaking point was when at the beginning of our third night we saw 2 massive (half a hand) cockroaches crawling up the walls (picture). Now let&apos;s talk about the management. Sierra welcomed our remarks with condescendance making us doubt of &quot;our standards&quot;. Then Tanya was really sorry of our situation and tried to make it work offering the professional steamer to come a second time to remove the smell and clean. She also proposed another apartment in the complex. In the end they tried to work with us, but we are still wondering why the management tried to rent this apartment in the first place ? Today we left the complex and had to wash all our clothes to remove the smell, even our dressers (wood) still smell like this apartment.

Review History for Verified Resident 32064

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