Alpine Landing Townhomes

Former Resident 132781

Resident • 2024 - 2025

Deposit dispute, collections threat, and no accountability from manageme

Deposit dispute, collections threat, and no accountability from management. I lived here for almost one year and moved out September 29, 2025. After move-out, I was charged $450 - $345 for "Normal clean" and $105 for "Light paint touch up" - despite the inspection rating my unit 95% "Good," with only general notes like "light clean needed" and "light paint." Under Idaho Code §6-321, landlords may only deduct for damages beyond normal wear and tear. I had documented pre-existing paint and surface issues at move-in on my move-in form. During my tenancy, I proactively used matching paint provided on-site to address minor pre-existing imperfections myself. Despite this, I was charged for paint work with no identification of specific tenant-caused damage. The only evidence referenced was a set of low-detail photos with no clear location or context. I spent six months attempting to resolve this in writing. I was never provided a clear explanation of how the charges exceeded normal wear and tear - only a general estimate from a third-party company with no itemized invoices or proof of completed work. The debt was then escalated to collections while still actively disputed! Throughout this process, I received no direct answers. Every follow-up - including formal written correspondence - was met with vague responses like "we'll review it," with no resolution or explanation ever provided. My move-in documentation was effectively ignored. ? As for the property itself: * Walls are thin enough to clearly hear neighbors (even whispering or snoring) at any time, including at night * Located on a busy road - constant traffic noise and dust * Low build quality: flooring warps, door handles fell off, patio screen door was never properly installed * Guest parking is routinely insufficient, with neighbors frequently blocking garage access * The "backyard" is a small concrete slab enclosed by a plastic fence. It faces the wall of the neighboring building, blocking natural light from the main living area. * If neighbors have a dog, expect it to be used as a shared relief area - flies are a real issue and will find their way into your unit especially during warm wheather. At renewal, management proposed a rent increase of nearly $400 - not reflective of the property's condition or the experience of living here. The one positive worth noting: LG kitchen appliances. If you rent here - photograph and video everything at move-in and move-out, keep all communication in writing, and demand itemized receipts before paying any deductions. I strongly recommend considering other options.