Review History for Verified Resident 301103

Dear Resident, Creating a positive experience for our residents is our number one priority and I am truly sorry that your experience with us since we took over has been disappointing. We hit the ground running when we took over and are making tremendous strides in the completion of the backlogged service requests from the past. Please know that we are committed to improving our timeliness and we understand how important your concerns are. I hope that you see the progress being made. I am here for you and available to meet with you at any time. Please contact me at your convenience so we can ensure your ongoing comfort. (630) 236-8200. We hope to earn back your trust and we thank you for your feedback. Sincerely, Paul Schultz Community Manager