Review History for Verified Resident 308615

The Aventine At Oakhurst North


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Resident 308615

Verified Resident 2015 - 2017

2/7/2017

It was great. UNTIL NOW. Maintenance got waste on my Pottery Barn rug from cleaning the sewage that flooded the kitchen and the stain won't come off! I'm very upset. Not only that, but the flood ruined my Dyson vacuum cleaner and Hoover carpet cleaner! It took us so long to raise up for these things and just because of a simple maintenance mistake, my things got ruined. I'm so sad. Shouldn't maintenance be AT LEAST checking the pipes yearly?
    Manager

    2/7/2017

    The Aventine At Oakhurst North
    Dear Resident, We're so sorry to hear that your things were ruined. Unfortunately, we can never predict when maintenance disasters will present themselves, however, we will always do our best to make them better. Please reach out to me personally so we can speak of the items damaged during this unfortunate event. My e-mail address is [email protected] or you can call me at 630-236-8200. Thank you for your honesty and we look forward to hearing back from you soon. Best Regards, Paul Schultz Community Manager The Aventine at Oakhurst North

    Review 469 out of 564

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    The Aventine At Oakhurst North

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