Everything is ok except the multiple issues with the new companies maintenance staff. They take too long to complete a request, never fixes the issue on the first attempt, have to submit several request. Should hire a more experienced staff.
Manager
5/8/2017
The Aventine At Oakhurst North
Dear Resident,
Thank you for your e-mail and I apologize for the inconvenience you experienced with your service requests. Ownership changes are very unique and take a period of time to familiarize ourselves with all the mechanics involved (appliances, HVAC, plumbing, electrical, etc). We're improving everyday and I'm confident we're well on our way to making The Aventine one the best places to live in the area. We want nothing but the best for all our residents and are dedicated to making this happen. Thank you for your feedback and I hope you'll give us another chance before making your renewal decision. Let me know if I can ever be of assistance.
Best Regards,
Paul Schultz
Community Manager
The Aventine at Oakhurst North