It took 4 months to get rid of mice. 2 months for a leaking ceiling. Currently Im at almost 3 months with a broken fireplace and I try not to put in other service request because I dont like being frustrated.
Manager
11/1/2017
The Aventine At Oakhurst North
Good Morning,
I hope after meeting with you yesterday we have put your mind at ease. We have adjusted your account, to indicate that we must call first, prior to entry for any non-emergency requests. Additionally, as part of the new roofing project we are trying to get your building pushed up on the schedule to avoid any further leaks. Our service manager will be at the appointment that was scheduled with you when the exterminator arrives on site after 10:30AM to resolve the rodent issue and attempt to get your fireplace working. Please feel free to give me a call if I missed anything.
Sincerely,
Dan Canter - Community Manager