Review History for Verified Resident 635593

The Aventine At Oakhurst North


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Resident 635593

Verified Resident 2018 - 2021

3/8/2021

My experience had always been terrible, the apartments were made cheap; everything breaks and when you try and get it fixed they take weeks to come and they act like you are a burden. We have had at least 2 floods a year since we've been here and I have asked multiple times about them having a real plumber come out and take a look at the pipes and make sure there isn't a bigger problem here that is being covered up. I was told I would be charged for that. There is dog poop everywhere in this community and the staff has not done anything about it, this complex is most definitely not worth 1400$ a month
    Manager

    3/10/2021

    The Aventine At Oakhurst North
    Thanks for bringing your concerns to our attention. We truly value our residents, and regret to see you've had these issues during your living experience. Please contact the office to discuss these items offline.
    1 Previous Review

    Previous Review

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    Resident 635593

    Verified Resident 2018 - 2020

    6/2/2020

    It was great at first until management was switched then things started changing, the maintenance staff can be great at times but lately the people they have working there are very rude and do a terrible job when fixing things. People do not care that this is a community they treat it like crap and management does not do anything about it
      Manager

      6/3/2020

      The Aventine At Oakhurst North
      I'm sorry to hear you haven't been fully satisfied here. We'd like to talk to you more about what we can do to make things better. If there are any issues in your apartment we'll take care of them as soon as possible. I'd also like to get more details about bad experiences you've had with leasing and service associates. We expect everyone to be kind, courteous, and helpful, and we'll want to address it right away if that's not happening. Please stop by the office, give us a call at 630-236-8200, or email us at [email protected]

      Review 239 out of 563

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      The Aventine At Oakhurst North

      October 2024

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