Hubbard Place

Current Resident 326251

Resident • 2025 - 2026

BROKEN AMENITIES, BROKEN ELEVATOR, MOLD PROBLEMS

Amenities break every year. The lounge was closed from April to July 2025. Another "pipe burst" has caused over 75% of the amenities to be down since 2025. (This review is written March 30, 2026) For anyone who moved in around April, they have had access to the full advertised amenities for maybe 3 out of 12 months. Speaking to earlier residents, this pipe burst is a yearly or every-two-year occurrence. One of the elevators has also been broken for the past four months. Expect 20 minute wait times. Initially, we expected it to be fixed in a month; now it seems we will not see it available for half a year. Black mold is present. You can feel it in the moisture of the hallways. Another resident sent me pictures of their bathroom, and it was the worst I have ever seen. This place is absolutely not a luxury building; it is a dump. Management refuses to acknowledge it or take any action. The best thing about the property is the maintenance staff, the front desk, and Gloria. They make me feel a bit better about paying $5,000 for mold, broken amenities, and an extra half hour of commute per day.

Current Resident 26808

Resident • 2021

Pros: Apartments have nice views and are very quiet, especially for a high-rise in the middle of the city. River North location. Lots of amenities in the building. Cons: Safety is an issue here. Management does not require staff to wear masks over their mouths and noses, and residents are allowed to go maskless all over the building without repercussions. There are lots of amenities, but if you want to be able to use them, you have to be ok with a bunch of maskless strangers running around indoors with you.

Current Resident 756244

Resident • 2020

New amenities! Love it!!! We have a two bedroom and one of the best views of downtown. No instructions!! The design is much more sophisticated than when we first moved in. Game room and internet area. We are thrilled! Location is perfect too. Thanks

Current Resident 666071

Resident • 2017

I fell in love with this building soon as I came for a tour. The location is perfect.. In river north but the quiet area so you aren't facing the young club crowd. Sometimes the traffic from ebc can build up but not to a point where it's a nuisance. Walking distance from sooo many restaurants, bars, shops, salons.. So easy. Not a lot of street noise. Some dog barking but not terrible. I live in a smaller one bed room unit. I do wish I could have stayed in a bigger one or a higher floor but the price was just too much.. The views are still pretty great. The amenities are amazing. Gym, hot tub, sauna, movie room, pool table, fire pits, a pool.. Just great! The unit has nice finishes. Enough lighting in the kitchen... Electric stove. I love that it's a 4 pipe system so I can use heat in may or June or air conditioning in Dec if I want..! Parking garage us heated.. And easy. Barely any wait times for elevator since there are 4!! Staff has been soo great.. From management to maintenance. As a single woman I feel safe and well take care of. I just hope prices don't go up too much... I want to stay here for 2-3 years!

Current Resident 860119

Resident • 2013 - 2015

Surprised us to see HP only has two reviews, both written within one month of each other, so the assumption is...fake. we lived there for just over 2 years. I will give both the pro and con. Two doormen there were outstanding during our residency, one male and one female. Beyond that, we just could not count on the door staff for anything. One female had major attitude. Management there was really "not there." At other buildings, we see the property managers walking the common areas daily without fail with clipboard, making notes and taking photos of things needing attention. At Hubbard for the longest time we assumed management was not onsite as did our neighbors. One of the doorman was over the age of 70 and sat in the same chair for 8 hours a day, never offering to lift a finger for anyone and talking to anyone who would listen about his boat. that was a joke among tenants, Maintenance staff with few exceptions were outstanding. Very nice fitness center/amenities floor. On the down side, very cheap construction. The place was thrown together and the finishes were totally cheap and nothing you won't find in any other high rise built in the past 15 years. might as well say it since everyone agreed, Loudest doors ever, prison cell loud, slamming loud, crazy loud, and yet they do not block any outside noise so we heard our neighbors yawning, singing, talking, yelling, coughing, partying, you get the picture. Heavy on the stupid palm size purse dogs that were barking all day and all night. Good cleaners and package delivery combined into one area. Debby at the cleaners service was a bright spot but her act grew weary & over the top with the fake cheerleader rah rah welcome home crap every time you walk by. People who do not live and dwell in big cities in community rentals don't get what it can be like and her habit of introducing tenants to each other and giving out your names to them without your consent is not at all cool. This happened and shouldn't have. we never said anything but if anyone "management" reads this, make sure that doesn't happen again. if I want to meet a fellow tenant or give them my name or my wife's name, we will do that on our own and thank you very much. the windiest area in downtown Chicago. walking outside the building can get you blown away against the wall of EBC across the street. we don't miss this place. it was hard when we left and got settled in our new place because we had to adjust to sleeping without the dogs barking at HP on floors 28 and 29 all. the. time.

Current Resident 186162

Verified Resident • 2015

Beautiful building and common areas. Spacious apartments with great finishes. Priced right for neighborhood, can't beat the location, and the welcome package at move-in is amazing. Being on a high floor, the wait for elevators isn't long at all.

Current Resident 178658

Verified Resident • 2015

It was an amazing move in experience. The staff greeted me for a tour and with keys immediately. They knew who I was and we're ready to assist me with my move. The building and unit were spotless! They even went as far as helping me move items from the truck up to my unit!