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382 Pennsylvania Avenue, Glen Ellyn, IL 60137

1.2

(2 Reviews)

Reviews

1.2 rating

2 total reviews

(

0 Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Prospective Resident 340240

ProspectVisited 2026

1.3

3/31/2026

WARNING!! Think Twice Before Applying: A Deeply Disappointing Experience

My experience with this property management company was deeply disappointing. Throughout the application process, I asked several reasonable questions about the lease—basic clarifications any prospective tenant should be able to request, especially when the written lease conflicted with what I had been told verbally or in writing. Questions any competent management team should be able to answer without hesitation. Instead of receiving clear or timely answers, I was repeatedly told by the manager, Teodora, that she was too busy overseeing multiple properties to respond. What made this even more concerning was the contrast between the lack of answers and the frequency of messages threatening to cancel my application. There seemed to be time for warnings, but never for transparency or professionalism. That speaks volumes about their priorities, and none of it reflects professionalism, respect, or reliability. This pattern of communication left me with zero confidence in their ability to manage a tenancy responsibly. If this is how they treat someone before a lease is even signed, I can only imagine how dismissive or unresponsive they might be once you actually live there. I ultimately withdrew my application because I refuse to tolerate incompetence, and inconsistency. Nor will I lower my expectations and settle for a community that offers so little respect or reliability in return. Anyone considering renting from them should think twice and proceed with caution.

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    Current Resident 393818

    Resident 2015

    1.0

    12/15/2015

    The filthiest apartment building I have ever had the misfortune of living in. Over flowing and spilled garbage cans at the front and back entrances, split open garbage bags and garbage on the ground around the dumpsters, drug users (pot smokers next door-the hallway reeks of pot), the Glen Ellyn Police are here regularly, illegal immigrants from World Relief loitering all over. Now the best part. Huge pest problem. I had cockroaches the second week I lived here. Two weeks after that my apartment became infested with fleas. I don't own pets or work anywhere where there would be fleas. The management did nothing for two weeks after I told them. It took a phone call to the Village inspector to get them to finally do something. It's now been two months and I still have fleas and now there are small black bugs also, possibly some kind of mites in this apartment. Do yourself a big favor and stay very far away from here. I am very surprised that an apartment building like this is allowed to operate in Glen Ellyn. FOR SHAME.

      epIQ Ratings

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      epIQ Report Card

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      Community epIQ Grade

      D
      D

      Renter Ratings

      D

      Review Ratings (from 1 reviews)

      Noise

      3.0

      Grounds

      1.0

      Safety

      1.0

      Office Staff

      1.0

      Maintenance

      1.0

      Neighborhood

      1.0

      Survey Scores N/A

      Review Count

      C

      Number of reviews in the past 365 days

      1

      Manager’s Review Engagement

      F

      Percentage of reviews responded to

      0.00%

      Manager’s Review Reply Time

      F

      Average time to respond to reviews

      N/A

      Features & Amenities

      Laundry
      • Laundry Facilities
      Parking
      • Parking
      Other
      • Air Conditioning
      • Controlled Access
      • Elevator
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      Questions & Answers (1)

      Anonymous
      Asked on: 03/19/2018
      Q: How easy is it to find guest parking?

      Frequently Asked

      How is Gentry Manor Rated?
      Based on 2 number of votes by renters, Gentry Manor is currently rated 1.2 out of 5 stars.
      How satisfied are residents with the upkeep and overall appearance of the grounds at Gentry Manor?
      Grounds: Gentry Manor is rated 1 out of 5 stars for grounds by renters, which is considered poor. This means that some renters have shared concerns about the upkeep of the community grounds, common areas, and/or overall appearance, which can negatively impact their desire to remain a resident.
      How effective was the maintenance team when resolving your problem?
      Maintenance: Gentry Manor is rated 1 out of 5 stars for maintenance by renters, which is considered poor. This means that some residents have expressed frustration with the speed, responsiveness and/or effectiveness of addressing maintenance-related issues, which may negatively impact their living experience.
      What are noise levels like at Gentry Manor?
      Gentry Manor is rated 3 out of 5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
      How safe is Gentry Manor?
      Safety: Gentry Manor is rated 1 out of 5 stars for safety by renters, which is considered poor. That safety rating suggests residents have concerns about safety at the complex and that steps are needed to reduce potential risks.
      How satisfied are residents with the neighborhood?
      Neighborhood: Gentry Manor is rated 1 out of 5 stars for neighborhood by renters, which is considered poor. This means that some renters are unhappy with the location, convenience, and/or overall vibe of the community or surrounding area. Preferences can differ from person to person, so we recommend reading reviews and visiting the area if possible, to make the best decision for yourself.
      How satisfied are residents with the staff at Gentry Manor?
      Staff: Gentry Manor is rated 1 out of 5 stars for staff by renters, which is considered poor. This means that some residents have expressed concerns with the friendliness, responsiveness, and/or helpfulness of the on-site team during their interactions with the community.
      What is the pet policy at Gentry Manor?
      No pet policy available

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      Gentry Manor

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      Baths

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      Gentry Manor is an apartment in Glen Ellyn in zip code 60137. This community has a 0 Bed, 0 Bath Nearby cities include Wheaton, Lombard, Carol Stream, Glendale Heights, Oakbrook Terrace, Villa Park, West Chicago, Downers Grove, Lisle, Winfield, Roselle, Oak Brook, and Addison.