Review History for Verified Resident 764918

Ellyn Crossing Apartments

Updated Review

Resident 764918

Verified Resident • 2019 - 2021

10/8/2021

If you are looking for cheap this is the place. They are rude when a tenant has an issue and basically call them liars. They only respond to emails when it's advantageous to them but if it's a problem you will never get a reply.

Manager

10/18/2021

Ellyn Crossing Apartments

Dear Reviewer, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. As we would like to delve into the concerns you have, please contact the management office at: [email protected] or please phone us at: 630-387-7800. We look forward to hearing from you soon, Ellyn Crossing Management

2 Previous Reviews

Previous Review

Resident 764918

Verified Resident • 2019 - 2020

7/23/2020

Apartment is nice. Online website lies about some features. Their website says each home comes with granite counter tops and a washer and dryer set. Lies. Everytime I have a question for the office no one knows the answer.

Manager

7/26/2020

Ellyn Crossing Apartments

Dear Resident, Thank you for bringing this matter to our attention. As we are a new management company and are undergoing a lot of Very exciting and wonderfully tantalizing upgrades for our residents' enjoyment, the details of our website will be updated and upgraded very very soon. Please be on the look out in the next few months for these fascinating changes to your beautiful community! Thank you for leaving feedback. Please reach out to us at (630) 387-7400 so we may identify more ways to improve your experience. All the best, Ellyn Crossing (630) 387-7400

Previous Review

Resident 764918

Verified Resident • 2019 - 2020

5/3/2020

Staff has always been courteous and friendly, apartment is nice. We like the upgrades. We wish there was a bit more storage (maybe a locker or partner with local storage companies to offer residents a discount). There is a lot of trash and glass on the perimeter of the property by the trees that I wish was cleaned up. We have been here for about a year and like it so far. I do wish the gym had better equipment

Manager

12/9/2020

Ellyn Crossing Apartments

Verified Resident 764918, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! We are looking into your suggestions. Have a wonderful day! Sincerely, Ellyn Crossing Management

Review History for Verified Resident 764918

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