Review History for Verified Resident 931019

Ellyn Crossing Apartments


Updated Review

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Resident 931019

Verified Resident 2020 - 2021

11/8/2021

This place is disgusting. Unprofessional. Dirty. Slow. And cheap. So if thats what you want. Come here. They have to redo work. They send guys that know less than I do about repairs. Theyre late. They come into your place without permission. They dont communicate.
    Manager

    11/13/2021

    Ellyn Crossing Apartments
    Dear Reviewer, we're disappointed to hear of the negative experience you had at our location. We would like to get some more details about your experience with us so that we can work with you to address any concerns with your apartment. Please contact the management office at your earliest convenience. We look forward to hearing from you soon, Ellyn Crossing Management
    2 Previous Reviews

    Previous Review

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    Resident 931019

    Verified Resident 2020 - 2021

    7/24/2021

    I believe if you want to be mistreated, pay for ---- apartments, never have repairs done right or quickly, your money stolen, cars hit, buildings to look like crap. , and staff that teats you like theyre better than you, Then this is the place for you!

      Previous Review

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      bobbyness57

      Resident 2020 - 2021

      2/17/2021

      Hello, i have been here for about 8 months. the heat in my building has gone out 4 times now since then. Just recently my radiator pipes burst. soaking my bedroom. i called and was directed to emergency, who didnt pickup the first time. then they assured me someone would be out in 5 min, 30 min later Rickey shows up. great guy. smart. polite. quick. got my heat up and running asap. Rickey is the ONLY redeeming quality about living here. i am extremely upset at the inconvenience of having to stop the leaking myself in order to save my stuff AND the apt itself. it cost me towels, my curtains, my carpet is ruined. my box spring is wet. the 2 water cleanup guys are here now. leaving water and salt all over my carpet that wasnt ruined yet. Now my whole carpet needs deep cleaned.
        Manager

        2/25/2021

        Ellyn Crossing Apartments
        Dear Resident, Thank you for taking the time out to write a review. We hold all our residents' confidentiality, therefore we are unable to ethically directly address your comments in a public forum. We are actively working with you to address your concerns. If you would like to further discuss your home or your account, please reach out to us directly so that we can work together towards a resolution. We look forward to hearing from you soon, Ellyn Crossing Management

        Review 50 out of 163

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        Ellyn Crossing Apartments

        October 2024

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