Rand Grove Village
C
C
773 Rand Grove Ln, Palatine, IL 60074

2.7

(10 Reviews)

Reviews

2.7 rating

10 total reviews

(

0 Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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gracejg@gmail.com

Resident 2025 - 2026

4.8

3/30/2026

A wonderful community

I love my apartment, the management is super friendly and its clean and quiet. The bedrooms are huge, there is so many closets and I just love my kitchen. Big windows, lots of light, its nice and warm in the winter with the central heat and air conditioners in every window. I made my apartment into a real home and I am so happy here. Thank you so much Ms. Annalisa. The rent I wrote is NOT the actual rent. it is for the tenants and management to know. P.S. I only wish the intercoms would work. For someone who can not walk, I have to walk across a very long hallway to open the building door for my caregiver every morning and at noon for my PT nurse for my spine. There are intercoms on the outside with each tenant apartment number and name, but no button or anything inside the apartments to buzz them in, but I am just so grateful to have a nice place to live. A lot of disabled and elderly people are living here. Pets are welcome and that is so important for lonely seniors. I am so grateful to have a beautiful apartment in a quiet building with nice neighbors. Who can actually cook. LOL Every time someone cooks it smells so good in the hallway, LOL

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    Current Resident 424804

    Resident 2013 - 2015

    2.0

    6/21/2015

    RESIDENT FROM 2013 THROUGH 2015....APARTMENT HALLWAYS HAVE NO INSULATION. ALL APARTMENTS HAVE ONLY ONE ENTRANCE ONE WAY IN ONE WAY OUT. ONLY FRONT DOORS NO BACK DOORS IN ALL APARTMENTS. THE PROPERTY IS BED BUG INFESTED I REPEAT THE PROPERTY IS BED BUG INFESTED. THE EXTERMINATOR COMES OUT. THEY GET RID OF THE BED BUGS FOR ABOUT 6 MONTHS & THEN THE COME RIGHT BACK. I'VE LIVED HERE GOING ON 3 YEARS & EXPERIENCED 2 BED BUG EPISODES.

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      Current Resident 700052

      Resident 2000 - 2013

      1.7

      2/7/2013

      Secretary at the front desk is very very rude!I asked that they salt the property and she said that it is just raining and it depends on the weather. I told her I fell yesterday. Didn't seem concerned; continued speaking to me and told Me to let her talk when I was the one who called her!!! Then she had the nerve to hang up on me. Where did she learn her office skills??? And why would they hire such an individual who doesn't give a damn about the tenants!!! Doesn't she know that answering the phone and listening to tenants is her job??? Problem here is that 90% of the people that live here are related! I'm sure after posting this I will face problems. But I am already facing the problem with not being able to discuss my concerns. When I called back to ask if she had hung up on me, She neglected to answer her phone! I called another line and she had maintenance answer! When I asked to speak to the girl that hung up on me, he very sternly said "No! You can talk to me!" I told him I wanted to talk to the Manager or the one who hung up on me and he continued to talk so I hung up on him! Why does Rand Grove not let you speak to the Manager!!!??? Instead you have to speak to some peon that will not let you talk and doesn't give a damn!

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        cavearegreen

        Resident 2012

        3.0

        5/25/2012

        wow

        its funny how other races talk about other races but when we come off this earth your race doesnt matter its our soul naybe if you get jesus in your life you wouldnt worry how other races treat you thanksfor reading.

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          sablaha

          Resident 2012

          3.2

          4/15/2012

          live here only if you have tos

          I am thankful for my stay here however have had major sinus reaction to this complex. My sence of smell has greatly deteriorated.. You cannot control the heat so mt apt was very HOT! And i had to leave windows open even in winter... The windows are very small so no fresh air in apt and vegtables would mold very quickly.. Maitinance is nice and also office staff. Cops here alot. One murder last year in the parking lot another few shootings. Of course drugs but they keep curfew pretty well. If you mind your own business theres no trouble but my son was punched once and slammed to the ground twice by three diff kids! Chips stolen right out of his hand by a teenager hes a small eight year old. Lord willing we can move soon more for my health but safty is a concern... On the plus palatine is a wonderful town to live in.

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            Current Resident 134332

            Resident 2010

            1.3

            11/18/2010

            Horrible place to live

            This place should be torn down. It is dirty and the maintance is horrible. Their is no insulation, lots of bugs, and gangs and drugs. The majority of people are ----- and they are racist against ------ and people who are trying to better themselfs. The music is loud. The landlord admitted to be scared of his own life so he will not be of any assistance if you are attacked , robbed, or harrassed. Most likely he will see you as the problem and do nothing to stop it for his own well being. The police don't care because they think if you live there then you are scum. Not safe for kids and they will be traumatized unless you are ----- and ------ and don;t care about their well being.

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              Current Resident 517628

              Resident 2010

              2.2

              4/17/2010

              Unfair- No Dog Zone

              So basically everyone in Rand Grove Village tenants have a dog, the property manager is being unfair and unequal, a newsletter was sent out no "illegal" dogs in the property, but only if you have a medical reason. That makes no sense, you have to be equal to all tenants, if the property manager said "no illegal dogs" then no one can have a dog no matter what, why do you have to have a medical reason to own a dog? How about have a friendly dog place? If you want a dog, you have to pay a deposit and pay a monthly fee?

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                Current Resident 556919

                Resident 2008 - 2009

                4.5

                5/30/2009

                Rand Grove is a nice Sudsidized aprtment complex to live at. Its all about the peope that live there and what you make of it

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                  Current Resident 205121

                  Resident 2002 - 2004

                  1.8

                  2/23/2004

                  RAND GROVE IS ONE OF THE WORST APPARTMENTS TO LIVE IN. NOT ONLY ARE THEY FILTHY THEIR MAINT. IS BAD. THIS IS SOME WHERE YOU DONT WANT TO LIVE. APPARTMENT MANAGER IS RUDE AND IGNORANT. INSULATION IS HORRABLE, NOT TO MENTION I HAD CRICKETS IN MY HOUSE DURING THE SUMMER AND LANDLORD SAID THEIR WAS NOTHING HE CAN DO ABOUT IT.

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                    Current Resident 336350

                    Resident 2002

                    2.3

                    10/4/2002

                    Rand Grove is subsidized housing in Palatine. YOu have to be on a waiting list to get in.

                    Rand Grove is a pretty good place if you are a low-income family. There are three playgrounds and a community center. There are a lot of gang and drug activity, but it is not nearly as bad as the projects in the city. If you gotta live in the projects, Rand Grove is alright.

                      epIQ Ratings

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                      epIQ Report Card

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                      Community epIQ Grade

                      C
                      C

                      Renter Ratings

                      A+

                      Review Ratings (from 1 reviews)

                      Noise

                      5.0

                      Grounds

                      5.0

                      Safety

                      4.0

                      Office Staff

                      5.0

                      Maintenance

                      5.0

                      Neighborhood

                      5.0

                      Survey Scores N/A

                      Review Count

                      D

                      Number of reviews in the past 365 days

                      1

                      Manager’s Review Engagement

                      F

                      Percentage of reviews responded to

                      0.00%

                      Manager’s Review Reply Time

                      F

                      Average time to respond to reviews

                      N/A

                      Features & Amenities

                      Parking
                      • Parking
                      Other
                      • On-site Personnel
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                      Questions & Answers (1)

                      Anonymous
                      Asked on: 03/19/2018
                      Q: What is security like?
                      Anonymous
                      Answered on: 03/30/2026
                      A: they have intercomes but are not connected
                      Grace J._G
                      Answered on: 03/30/2026
                      A: There is agate but its always opened

                      Frequently Asked

                      How is Rand Grove Village Rated?
                      Based on 10 number of votes by renters, Rand Grove Village is currently rated 2.7 out of 5 stars.
                      How satisfied are residents with the upkeep and overall appearance of the grounds at Rand Grove Village?
                      Rand Grove Village is rated 5 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                      How effective was the maintenance team when resolving your problem?
                      Rand Grove Village is rated 5 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                      What are noise levels like at Rand Grove Village?
                      Rand Grove Village is rated 5 out of 5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                      How safe is Rand Grove Village?
                      Rand Grove Village is rated 4 out of 5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                      How satisfied are residents with the neighborhood?
                      Rand Grove Village is rated 5 out of 5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                      How satisfied are residents with the staff at Rand Grove Village?
                      Rand Grove Village is rated 5 out of 5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                      What is the pet policy at Rand Grove Village?
                      No pet policy available

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                      Rand Grove Village

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                      Baths

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