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The Reserve at Chandlers Glen Apartments

#8,966 #4 #136

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The Reserve at Chandlers Glen Apartments

1320 Arlington Park Drive, Bloomington, IN 47404

(19 Reviews)

$1,112/mo

Move-In Specials

Office Hours Are By Appointment Only.

Reviews

2.8 rating

19 total reviews

(

Verified

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Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Laura_A866

Resident • 2021 - 2024

10/9/2024

Living at the Reserve at Chandler's Glen

I enjoy living here. They have seriously improved things and the safety around here. We have also had community services which have been incredibly helpful to my daughter and I. I would recommend anyone to live here.

Manager

10/10/2024

The Reserve at Chandlers Glen Apartments

Hi Laura, we're glad to hear that you're enjoying your living experience with us and that our improvements and community services have been beneficial to you and your daughter. Your recommendation means a lot to us. Thank you for taking the time to share your positive feedback. Our team is here for you if you need anything.

anonymous

Resident • 2022 - 2024

1/31/2024

Awful

Staff lies and bullies residents. This is the worst place I have ever lived. Kids running wild breaking things. Guest of residents stealing parts off cars. ------------- needs to follow her own rules and do her job.

Manager

2/1/2024

The Reserve at Chandlers Glen Apartments

We take this accusation very seriously and would like to talk through your concerns. Please reach out to our Resident Relations team at 888-327-2799 so we can discuss this further.

[email protected]

Resident • 2023

11/23/2023

Cold blooded money hungry evil people don’t rent here

ROACH INFESTED. I moved down here from out of state only to find 4 COCKROACHES chillin in my new apartment. Immediately paid 350$ to be let out of lease did not move in anything besides 2 bags and some food that went right into fridge. There was some brownies in a container sitting on the breakfast bar a roach was right by it. I just came from getting food I was ready to do some cleaning sanitizing feed the kids a frozen pizza and eat my food but could not I lost my appetite. I didn’t even use the stove to cook I was so scared I checked all they shoes and clothes put them on bags set them outside. Talked with the managers they suggested that I moved the roaches in with my move lied about having roaches etc. it gets worse. They were so rude and just didn’t care at all. I have two small kids with me a U-Haul full of my things a truck on a auto transport and I paid a lot of money for this move only to be lied to and gas lighted. ---- --------- and ------ all denied knowing about the roaches.… See More>

Manager

11/27/2023

The Reserve at Chandlers Glen Apartments

We take your review seriously and would like to talk through your concerns, Amisia. Please reach out to our Resident Relations team at 888-327-2799 so we can discuss this further.

Momofason

Resident • 2017 - 2023

3/15/2023

I love living here!

I’ve almost lived here for 6 years in May 2023. I love it here! I’ve called this my home and my son as well have loved our home. I’ve felt pretty safe. Only had issues with neighbors here and there but the Staff are great at getting that figured out. Dawn and Cassandra sorry if I spelled that wrong! They are the best managers here since I wasn’t too found of our last ones. I am very happy and grateful and blessed to call this our home. I have no thoughts of moving because this has been such a wonderful home for my son and I. Thank You for being such a wonderful home for my family! I love a couple of my neighbors. We have become close friends and that helps to have good neighbors!

Manager

3/17/2023

The Reserve at Chandlers Glen Apartments

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We are happy to hear that you love living here.

Staci_R

Resident • 2019 - 2020

9/18/2021

I was blown away by the staff at the Reserve. They care about their residents, taking time to learn our names. They are hardworking and quickly respond to resident concerns. I was most impressed with the maintenance supervisor who goes above and beyond to make the apartments at the Reserv\e look and feel like home.

Manager

9/24/2021

The Reserve at Chandlers Glen Apartments

Hi Staci, thank you for taking the time to post your review. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you!

TheMusicMan1

Resident • 2020

3/27/2020

I'm writing this review in response to how The Reserve has handled the COVID-19 situation. My SO and I are out of work, therefore we are unable to pay rent. Upon telling the office this, and letting them know we would have to move out, they refused to give us our security deposit back because we didn't give them 60 days notice. WE DIDNT EVEN HAVE 60 DAYS NOTICE THAT THE VIRUS WAS COMING. On top of that, they offered no rent help or pause during this trying time, I'm extremely disappointed. Furthermore, the maintenance and office team is a joke. They not once came to look at the problems we informed them about, all they care about is collecting your rent payment.

Manager

4/6/2020

The Reserve at Chandlers Glen Apartments

Hi there, thank you for taking the time to leave us feedback. We’re sorry to hear about the hardships that you’re experiencing. We would encourage you to continue to work with your onsite team on these issues. Chris, your service coordinator, is your best contact to provide unemployment and other community resources to help you through this difficult situation. Please reach out to Chris at 812. 287.7451.

anonymous

Resident • 2017 - 2019

3/14/2019

It's really not that bad of a place. Sure the apartments could be a little nicer. But I really haven't had too many issues. Maintenance is always late to fix things, management was horrible. But now we have a really nice woman who took the place of the awful old manger. So really it's not too bad here. My family has lived here about 2 years. Only thing is my patio looks awful. I'm currently going to clean it up myself. Annoyed at its appearance. But I've truly felt safe and comfortable in our apartment. Safety is a huge thing with having kids. And I can say we have never been robbed or broken into. Also you have a deadbolt on the front door for extra security. And a "Jimmy bar" for the patio door. The maintenance man added a slide in "key" for extra protection. The maintenance workers are great and good people. Carry on conversations and they still are so kind. I really think management took forever to get the work orders to the maintenance workers. Because I have great respect for them. Unfortunately they are severely under staffed for maintenance work. But over all its a great… See More>

Manager

3/15/2019

The Reserve at Chandlers Glen Apartments

Hi. Thanks so much for the feedback, we appreciate hearing from our residents! I am glad to hear you like calling The Reserve at Chandler's Glen your home. I will be sure to pass along your kind words to the team! Thanks again! - The Reserve at Chandler's Glen Team

anonymous

Resident • 2015 - 2018

11/10/2018

If connie is working here do not move here. She acts real nice until you refuse to renew or until you sign a new lease. This connie person has no compassion or heart she is cold as ice and lives and breathes to make other peoples lives miserable. Her little side kick office assistant is even worse and shes black but acts just like connie. Move anywhere in Bloomington besides Arlington park aka the reserve and arbor glen aka walnut grove aka bed bug city. Excuse my grammer and non capitalization of these evil folks names they dont deserve grammer, capitalization or good residents who clean the apartments on move out day to the tee but they still took my whole deposit and threw and extra 400$ lol on top just for the heell of it. Then connie try to mess up my credit score by not giving me time to pay and incredible outstanding bill with them that i didnt deserve connie put it on my credit report. Im telling you guys what i been thru living here dont move here with connie when Dawn was the manager (notice the capitalization!!!) she had 10 maintenance guys and 4 pool… See More>

Manager

11/12/2018

The Reserve at Chandlers Glen Apartments

Hi, thank you for taking the time to share your feedback. If you are interested in discussing your experience with us in greater detail please do not hesitate to reach out at (812) 323.2001.

anonymous

Resident • 2015 - 2017

5/25/2017

I want to say that This apt complex is not a bad place to live, of course every place has its ups and downs, but all in all they are clean kid friendly and have a wonderful pool for the kids to play in. Now as far as Management goes they are not friendly and have a zero tolerance for being late on rent and are not willing to work with you at all. My wife and kids are now homeless as well as multiple other families. She was late paying rent and received help from the trustee as well as St. Vincent DePaul and had money orders to cover late fees and this New apt manager is and was refusing to take any payment, and wanted nothing but for us to leave the complex. She went to court and was told that she had 7 days to move out. Thankfully enough my mother her mother in law lives in town and was willing to welcome us with open arms. And as at as maintenance goes they are only willing to fix things that passes their inspection meaning they don't fix it correctly because what ever the problem is… See More>

Manager

5/26/2017

The Reserve at Chandlers Glen Apartments

We have a wonderful Service Coordinator onsite who plans programs and activities for our residents here at our community. Our Service Coordinator also assists with finding assistance for delinquent rents among many other needs. Our pool will be opening this Sat. We appreciate our residents and work to assist them in any way possible.

shannonm222

Resident • 2013

3/6/2013

I have lived in arlington park apartments for over a year just recently signed a new lease.Since new managemnt team Debbie and Jenna has taken over this place has turned into a safe clean and friendly place to live. The office staff has been amazing in accomodating my needs and the maintenece staff has been great as well any issues I have had they have came in a very timely manner always within the same day. The property is very well kept the neighors are friendly its really a nice little community that im proud to call home and even with all the theres the added benefitsof a pool, jogging trail and workout room

anonymous

Resident • 2006 - 2008

6/3/2008

Not Safe, Not Quiet, and Not Friendly

I have lived here for two years and for the past year have filed complaint with the leasing agent and/or property manager. I kept being assured that they were taking care of it only to find out that basically all my complaints were being discarded. I live by myself and at about 2 or 3 in the morning will have a group of people coming to my door asking for me to buy them alcohol. I no longer answer my door but that does not stop them from banging on it for about 15 minutes. I have called the cops several times to see if they could help me with the situations at hand, but was told that it was the property managers responsibility to take care of unruley tenant. That was a joke, when i informed Dawn of this, she gave me her cell, but rarely would answer when I called. This property takes section 8 and the manager is more concerened about getting her government check then the safety and lifes of the other tenants around. There are cops in the complex at least 2 to 3 times a day for domestic fights, drugs, break ins,… See More>

anonymous

Resident • 2007 - 2008

4/21/2008

DONT MOVE IN HERE !!!!! THIS PLACE IS HELL!!!!

Unfortunatly my ol' lady was a bit lazy when we moved and stopped looking around once this -----HOLE accepted our application.Needless to say it wont ever happen again. When we first moved in, the "wannabe" maintenence guy was yelling at kids in the playground section WHILE HE was FISHING in the community SWIMMING POOL while KIDS were trying to swim. As if that wasnt enough, when we finaly finished moving and were ready to settle in for the night, an older lady approached us wondering if we had any dope to sell. What the F***??? After telling her to stay away from us or were calling the cops, she continued down the sidewalk towards someone else. Fortunatly we had friendly neighbors (whom were in the process of trying to get out of their lease) who filled us in with whats going on in the neighborhood. From what they've seen, there are atleast 4 crack houses in the neighborhood and u can see the crackheads walking around at all hours of the night. The woman that works the desk clerk will give "special" deals to the tenants who let her have a few hits off the crack pipe. We are constantly woken… See More>

anonymous

Resident • 2007

7/31/2007

Pigeon Hill North

I've been here going on 3 years and have seen as many managers come and go. While the new office people seem to be changing this place for the better on the outside little has changed if at all on the interior side of the apartments. A lot of them are still in the poor shape they were in 3 years ago including mine. I've put several orders in for repairs that seem to get lost and forgotten and or they just don't have the materials to fix something. While all this cosmetic work is being done on the outside its the inside that really needs fixing and what matters most. There really needs to be someone and not John that keeps an eye out on this place at night and the weekends.As a lot of mischief still goes on here. And there are a lot of people who don't care how they trash the place. Like I said its all cosmetic changes and really nothing that really matters where it counts. And with all the apartments here and people they really need more trash bins verses more lighting and a shelter house where the druggies and such will make… See More>

anonymous

Resident • 2003 - 2007

4/18/2007

Arlington Park is a good place to live!

I have lived in Arlington Park for alot of years. It is a very good place to live. Like all apartments there is always a loud mouth here with the new manager those people are taken care of fast. Also it dosen't matter what apartment complex you live in you will sometimes hear noises. Kids do need to play! Let the small stuff go, unless it is a constent problem live with it. This is a very safe place to live. I am a single mother and I have never felt unsafe.

anonymous

Resident • 2004 - 2007

3/9/2007

We love it here....

I have been a resident here for about 3 years and after reading the above comment about the new manager, felt it my duty to respond to the above comment on our new manager. Since she has arrived, things have changed termenously for the better. She is very courteous, polite, up-beat, and goes out of her way to help when she can. Previous manager was never there and the leasing agent, whom just left, was rude, always on her cell phone etc., we are glad to have someone in the office that cares. We are glad to call Arlington Park our home. This truly is a good quiet place to live. Thanks to Dawn!!!!!!!!!!!!!!!!!!!!!!

anonymous

Resident • 2004 - 2007

1/31/2007

Manager

New Manager did not perform duties in an efficeint manner, she caused caios all the time. Did not receive a deposit at move out for sixty days later. The law states that 45 days is the max. She was always rued and cruel when I came to pay my rent, and she talked very hateful to all of the staff, everytime I came in. She does not need to be a Manager.

anonymous

Resident • 2005 - 2006

8/2/2006

Thank God for New Property Manager

We recently have been given a new property manager and in her short presence has already weeded thru and cleaned this place up. Its actually quiet in the evenings and you can actually use the jogging trail without being scared. No more unruley children running wild. I've lived here for 2 years now and its about time we got someone in here who cares for her tenants.

anonymous

Resident • 2005 - 2006

3/15/2006

Nice apartments/ Bad place to live

If you're into drugs and noise this is the place for you. Do we have maintenance? The drugies that bang on your door at all hours, because their dealer conveniently forgot to tell them they moved, always keeps you guessing. The fact that you're always trying to catch someone in the office, will make you late to work every time. The lights not being replaced in the halls is interesting. Dodging kids in the parking lot is often challenging. The fire alarms not alerting the fire department is a bit scary. There's lots of parking though, unless you have to run to the store or something after dark then forget it, the drugies are here! Hope you don't like green grass. I almost forgot! The neighbors like to pull guns! Have fun living in paradise if you choose to live here.

zinfandel18

Resident • 2003 - 2004

7/23/2005

problem after problem

Our first problem started on move in day.... we had a truck load of stuff with a bunch of friends to help us move and they couldn't find the key the apartment!! So after excuses about them needing to change the locks, maintenance let us in. The staff was very rude about this and not concerned that it was nearly 90 degrees outside and we had to have the rental truck back by 5pm. After living there a few months, we were regretting our decision. The other tenants were trashy and most didn't even work. There were broken down cars in the parking lot, the walls were paper thin. Lots of unruly kids there, no parental supervision. My boyfriends' car was broken into 3 times! Not a safe place, a man was shot in the parking lot while I was living there. Lots of crime and drugs. Maintenance at this place was a joke. They would mow the grass at 6am on Saturdays and would not salt the stairs in the winter. Luckily we never needed to call them for any major repairs. I do not recommend this… See More>

Floor Plans & Pricing

All (4)
1 Bed (1)
2 Beds (2)
3 Beds (1)

1 Bedroom

One Bed Apartment

1 Bed, 1 Bath | 650 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bed Apartment II

2 Beds, 2 Baths | 852 sq. ft.

$1,112

1 Available Unit

See Floor Plan Details

Two Bed Apartment I

2 Beds, 1 Bath | 843 sq. ft.

See Floor Plan Details

3 Bedrooms

Three Bed Apartment

3 Beds, 2 Baths | 1,011 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings

Noise

2.7

Grounds

2.7

Safety

2.0

Office Staff

2.3

Maintenance

3.7

Neighborhood

3.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

Manager’s Review Engagement

Percentage of reviews responded to

66.67%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.67 days

View Community Timeline

Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking

Pets

Cats Allowed
Deposit: $250. Rent: $15. Comments: Breed Restrictions Apply
Less Info
More Info
Dogs Allowed
Deposit: $250. Rent: $15. Comments: Breed Restrictions Apply
Less Info
More Info

Other

Air Conditioner
Basketball Court
Bike Racks
Blinds
Breakfast Bar
Business Center
Carpet
Ceiling Fan
Clubhouse
DishWasher
Dog Park
Garbage Disposal
Mini Library By Appointment
On-Site Maintenance
On-Site Management
On-site Fitness Coordinator
Package Receiving Service
Participation in Bigs Program
Patio
Planned Resident Activities
Playground
Pool
Public Transportation
Recreation Room
Shelter House With Grills
Updated Appliances
Vinyl Flooring
Virtual Tours Available
Walk In Closets
Walking Trails

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Leasing

The Reserve at Chandler's Glen is an apartment community in Bloomington, IN that provides one, two and three bedroom apartment homes. Our location on North Arlington Park Drive is convenient to shopping, dining and entertainment. Our community provides a swimming pool, laundry facilities, a playground, and a pet park. Our apartment homes feature full-size washer and dryer hook-ups, have a patio or balcony with outside storage and are cable ready. Our community is pet friendly and welcomes your pets.

Show Less

Office Hours

Sunday: Closed
Monday - Tuesday: 09:00 AM - 05:00 PM
Wednesday: Closed
Thursday - Friday: 09:00 AM - 05:00 PM
Saturday: Closed

This community is managed by

Gene B Glick

Communities

116

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Questions & Answers (0)

Frequently Asked

How is The Reserve at Chandlers Glen Apartments Rated?

Based on 19 number of votes by renters, The Reserve at Chandlers Glen Apartments is currently rated 2.8 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Reserve at Chandlers Glen Apartments ?

The Reserve at Chandlers Glen Apartments is rated 2.7/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.

How effective was the maintenance team when resolving your problem?

The Reserve at Chandlers Glen Apartments is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.

What are noise levels like at The Reserve at Chandlers Glen Apartments ?

The Reserve at Chandlers Glen Apartments is rated 2.7/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.

How safe is The Reserve at Chandlers Glen Apartments ?

The Reserve at Chandlers Glen Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.

How satisfied are residents with the neighborhood?

The Reserve at Chandlers Glen Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.

How satisfied are residents with the staff at The Reserve at Chandlers Glen Apartments ?

The Reserve at Chandlers Glen Apartments is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.

How often does management engage with reviews?

Managers have responded to 66.6667% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.67 days to their community reviews in the past year.

Who manages The Reserve at Chandlers Glen Apartments ?

Gene B Glick

What is the pet policy at The Reserve at Chandlers Glen Apartments ?

Cats Allowed

Deposit: $250

Rent: $15

Comments: Breed Restrictions Apply

Dogs Allowed

Deposit: $250

Rent: $15

Comments: Breed Restrictions Apply

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 1 Bath

2 Beds, 2 Baths

3 Beds, 2 Baths

What is the move-in special?

Office Hours Are By Appointment Only.

Contact Property

The Reserve at Chandlers Glen Apartments

The Reserve at Chandlers Glen Apartments is a 650 - 1,011 sq. ft. apartment in Bloomington in zip code 47404. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,112. Nearby cities include Ellettsville, Spencer, Nashville, Martinsville, Oolitic, Bedford, Berlin, Bloomfield, Worthington, Switz City, Mitchell, Cloverdale, and Bargersville.

The Reserve at Chandlers Glen Apartments

Move-In Specials

Reviews

Floor Plans & Pricing

1 Bedroom

2 Bedrooms

3 Bedrooms

epIQ Ratings

epIQ Report Card

Features & Amenities

Leasing

Office Hours

Gene B Glick

Questions & Answers (0)

Frequently Asked

Contact Property

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