3.1 rating
89 total reviews
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Verified
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Resident ā¢ 2023 - 2024
10/9/2024
DO NOT LIVE HERE
Things are broken, they don't communicate, they don't fix things, and they just don't care about the residents. DO NOT LIVE HERE! They overcharge for rent and make it a nightmare! The administration is lazy and rude and doesn't do anything for the Residents.
anonymous
Resident ā¢ 2017 - 2024
8/30/2024
Your car will be BROKEN INTO! This SECURE COMPLEX is a SCAM
UPDATE: So after notifying them of a break in NOTHING was still done about the gates and guess what? They came back and STOLE it now I really have no car and again the leasing office and management arent helpful for crap! Reached out like they suggested and still NOTHING. AGAIN AVOID THIS PLACE! DO NOT move here! I have lived here for 7 going on 8 years with no issue but since Greystar has taken its been nothing but problems! Gate had left wide OPEN for MONTHS and my car was of course broken into! The window broken frame/ seal busted and they wont even let me see the video footage but claim will send it to LMPD RIDICULOUS. The HIGH rent is for a SECURE LOCATION which is not what they are providing. Plus the overnight security is GONE so what am I paying for? My rent ALONE should be enough to get the damn gate fixed. The gate being broken and not getting repaired in a timely fashion is leading to people cars getting broke into! I will never renew my lease again!
anonymous
prospective ā¢ Visited 2024
8/6/2024
TERRIBLE CUSTOMER SERVICE
TERRIBLE CUSTOMER CARE!!! They NEVER answer their phone. you have to leave several messages and write several emails hoping that someone actually will call you. We applied for a 1 bedroom apartment because in their website they said they still had 1 bedrooms available. We paid the $150 dollars fee for the application. After several days, and tons of attempts to speak with them, they called back to say they did not had any more 1 bedroom apartments. They didn't ever had the curtesy to refund us the money for the application, even though their website said they had 1 bedroom apartments available, and they really did not. SHAME ON THEM!!!!!
8/22/2024
anonymous
Resident ā¢ 2021 - 2024
7/24/2024
Beware!
My son has been here for 3 years, he is in the military. He has renewed his lease every year. This past year they changed management and my son didn't get the 20+emails about renewal. He thought they were just waiting to the end of the lease to renew which would be 7/31. On 7/17 He got an email to move out by 7/31. 14 days notice. He went to the office to ask to renew the lease they told him yes on 2 different days that the lease would be emailed. He never received it, he went down there yet again and this time he was told they rented his apartment and he would have move by 7/31. So we are at an 8 day notice. Wow just wow what a sorry way to treat a long term tenant that has never been late on rent by the way.
8/1/2024
Resident 1201531
Verified Resident ā¢ 2021 - 2023
11/21/2023
------- terrible!!!!!!!!!!!!!!!!!! !!!!!!!!!!!! Smells like cat piss and ---- just terrible!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
2/6/2024
anonymous
Resident ā¢ 2023
11/7/2023
Good for what it is
Overall, it's not bad for a college apartment. I like how safe it feels, especially since the surrounding area is very sketchy. My main complaints are that there is constantly animal waste everywhere, it smells like weed in the hallways, and they don't empty the trash chutes enough. I have a dog and I'm always disgusted when I'm walking him and I step in animal poop. It's very frustrating. I am glad they replaced the grass in the dog park because it was covered in poop and mud. I hope they keep up with the changes. The trash thing is also a major problem, I don't like having to stack bags of trash by the chute door, but there's not a better option when all the dumpsters are full or closed and the chutes are full.
2/6/2024
Resident 1189629
Verified Resident ā¢ 2023
10/17/2023
It's okay, it came a little dirty Ashdhhrrhhhhhhhhhhhbhhhdbdbdbdjdbdndnenenenenneenneneneneje
2/6/2024
Resident 1184380
Verified Resident ā¢ 2023
9/26/2023
9/27/2023
Resident 1179711
Verified Resident ā¢ 2023
9/11/2023
It is okay. I think that there should be a hour limit on the dog park. Sometimes at 3 or 4 in the morning dogs will be fighting or barking. I would also like to have more things to do with the company
9/27/2023
Resident 1179685
Verified Resident ā¢ 2023
9/11/2023
Trifecta is for the most part pleasant. The room is spacious, close to campus, and lots of parking. The problems are that there is no recycling, lots of pet pee in the hallways, and you can't get a guest parking pass when the office is closed or pick up packages.
9/27/2023
Resident 1175387
Verified Resident ā¢ 2023
8/30/2023
Moved in to an apartment with no AC, leaking dishwasher, and cockroaches. Shower head was completely missing. It's been over a week and no work requests have been completed correctly and properly at this point
9/27/2023
Resident 1174179
Verified Resident ā¢ 2022 - 2023
8/26/2023
From day one the staff was and still is very friendly, and they respond to any problems fast , I've been here for one year and i would recommend trifecta to anyone who wants a nice place to live with many amenities
9/27/2023
anonymous
Resident ā¢ 2022 - 2023
7/28/2023
be prepared
Iāve been waiting all year to post this review now that Iāve finally left. The trifecta is in the top two of worst apartments I have stayed at. The gates stop working and their system is down all the time so you literally canāt get into the complex, it happened many times while I lived there. The internet is terrible. the hallways always smell foul and disgusting. the trash rooms are continuously overflowing management complains about residents cramming trash into chutes or sitting it outside the trash chute yet the garbage bins outside are also overflowing so rather than solving their own problem and hiring another janitor they will send threatening emails and notifications saying they will literally dig through your trash and charge you over $150 ! which is just absolutely ridiculous. the one janitor that is working maybe cleans what looks like every other weekend. The halls and stairwells stay filled with animals feces and urine. Along with the roaches I have seen in the halls and stairwells that were literally almost the size of my hand. I was fortunate enough to not have pest problem in my own room but I heard from other a few residentsā¦Ā See More>9/27/2023
Updated Review
Resident 1024922
Verified Resident ā¢ 2021 - 2023
7/3/2023
I just want say thank you so much approved to me to leave this beautiful apartment you gyth safe my life. Because i live this apartment my life is back. I am so happy to leave her thank you so much again Good Blesseig America????????
9/27/2023
Resident 1154653
Verified Resident ā¢ 2022 - 2023
6/28/2023
I love living at the trifecta. Over all, it's been a great experience as far as maintenance and resident life. The trash chutes are filthy, and they lock them when they're full, so trash piles up in the stairwell. And I wish the dog park was gravel or sand
6/30/2023
Resident 1142632
Verified Resident ā¢ 2023
5/20/2023
I haven't lived here very long, but I'm so glad I made the move! The apartments are spacious, maintenance gets to any requests asap, and the staff is very friendly. I love that we have a dog park just for the residents, along with the swimming pool, fire pit and grills. It's surprisingly quiet and peaceful here too!
6/13/2023
Resident 1131018
Verified Resident ā¢ 2023
4/12/2023
The apartment is amazing here. It is very good. Nice prices on rent. Great staff. The other residents are nice. The clubhouse is nice. The fire pit is big and nice. A nice pool. It's just sm amazing place here.
4/14/2023
Updated Review
Resident 1114865
Verified Resident ā¢ 2023
3/23/2023
At trifecta they don't have 24/7 on site maintenance like they say they do. Cable was offered when I moved in and then when I asked about getting it hook up a month after I moved in they said they don't offer it no more. They treat everyone like college students we understand that's the masses of the complex but there are families and single adults that live here too. Only person that helps and comes out they office is Mr. Brown and the front desk customer service people the other two ladies stay in the back all day and you can't never reach them. I been asking for a back parking space for 3 weeks and the front desk personnel had to give me an update because heather and the other lady couldn't. I'm expecting special treatment at all but I been serving my country for 12 years 7/12 as an officer in the marine corps and 4 years enlisted in the army. I only ask that this apartment complex becomes more like an apartment residence then continuing to operate as a college dorm. Have a blessed day
3/29/2023
Resident 1124425
Verified Resident ā¢ 2022 - 2023
3/23/2023
I've enjoyed my time at the Trifecta. Every apartment complex has its downsides, but to me there have been more positives than negatives. I enjoy my apartment itself and the interaction the office staff has with tenants.
3/23/2023
Updated Review
Resident 832297
Verified Resident ā¢ 2020 - 2023
3/6/2023
Staff is great but the property has terrible internet service. It has continuously gone down almost every week or month for over 2 years and when i call the service they basically tell me i need to have the property call and when i let property know it takes too long to get fixed
3/22/2023
Resident 1112200
Verified Resident ā¢ 2021 - 2023
2/10/2023
It was fine initially but certain issues are allowed to linger. They allow for areas to become filthy and that can lead to pests, which they will also do nothing about. There always seems to be some kind of issue that is consistently impacting you when living here.
3/22/2023
Resident 1108964
Verified Resident ā¢ 2022 - 2023
2/4/2023
I am grateful to have my own apartment to myself. The community is gated, meaning it is incredibly secure. Temperature control is good, and the parking garage is easy to navigate. I also appreciate having a walking bridge to safely travel from campus into the building without venturing into the sketchier parts of the neighborhood.
3/22/2023
Resident 1102070
Verified Resident ā¢ 2022 - 2023
1/11/2023
Overall decent place to live. Management doesn't seem to care a lot about living conditions of residents. There is regularly animal excrement in the hallways and trash piles up in the stairwells fairly regularly. I went over a month without a working washer after submitting a maintenance request. upon asking front desk workers about it after 3 weeks, I was informed the part may not have even been ordered yet. It is now fixed, but it took over a month and I have NOT been compensated. This took quite a toll on my financial situation and my mental health.
3/22/2023
Resident 1098909
Verified Resident ā¢ 2021 - 2022
12/31/2022
I sincerely enjoy living at Trifecta Apartments due to their amenities and their amazing front desk staff. I have never felt more at home living in a community setting. I have the opportunity to engage with other individuals my age while also enjoying the independence of my unit.
3/22/2023
Resident 1086037
Verified Resident ā¢ 2022
11/16/2022
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3/22/2023
A2
1 Bed, 1 Bath | 586 sq. ft.
$969 - $1,174 per bedroom
See Floor Plan Details
A1
1 Bed, 1 Bath | 515 sq. ft.
$969 - $1,186 per bedroom
See Floor Plan Details
A4
1 Bed, 1 Bath | 648 sq. ft.
$1,019 - $1,246 per bedroom
See Floor Plan Details
A3
1 Bed, 1 Bath | 629 sq. ft.
$989 - $1,186 per bedroom
See Floor Plan Details
B1
2 Beds, 2 Baths | 931 sq. ft.
$689 - $1,498 per bedroom
See Floor Plan Details
C1
3 Beds, 3 Baths | 1,280 sq. ft.
$595 - $714 per bedroom
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFactsā¢
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
1.9
Grounds
1.4
Safety
1.9
Office Staff
2.0
Maintenance
2.0
Neighborhood
2.4
Survey Ratings
SatisFactsā¢ Tour Survey
SatisFactsā¢ Move-In Survey
SatisFactsā¢ Maintenance Survey
SatisFactsā¢ Renewal Survey
Review Count
Number of reviews in the past 365 days
7
Managerās Review Engagement
Percentage of reviews responded to
71.43%
Managerās Review Reply Time
Average time to respond to reviews
49.14 days
Trifecta Apartments is a 515 - 1,280 sq. ft. apartment in Louisville in zip code 40208. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $595 - $1,498. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, Jeffersonville, Fern Creek, Douglass Hills, Clarksville, New Albany, Prospect, Mount Washington, Orchard Grass Hills, and Sellersburg.