4.8 rating
15 total reviews
(
Verified
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Resident 1279099
Verified Resident • 2024
9/11/2024
We just moved in this week. The common areas are really nice. There's lots of seating areas, the pool is beautiful, the gym has really nice and new equipment. Everything is clean and well-maintained. We've run into a few other residents and they've all been very smiley and friendly, and one guy actually helped us carry a heavy box up the stairs. We have had to submit a few maintenance requests because we're the first tenants to ever live in this apartment. They have been incredibly responsive, friendly and helpful. All of our issues have been resolved quickly, including cosmetic issues that I didn't expect to be fixed. So far, 10/10 experience!
9/11/2024
Resident 1275621
Verified Resident • 2024
8/28/2024
So far, my experience has been wonderful. Maintenance services requests promptly and professionally, leasing agents and other staff members are polite, and other tenants are pleasant to be around. This is my first full month; so, I am excited to see how things progress.
8/28/2024
Resident 1275620
Verified Resident • 2024
8/28/2024
Talking to staff when touring was good. Although, some of my questions were answered, but to later find out the information was inaccurate. After the move in, staffs attitude changed from cheerful sales pitch to "don't bother me" with questions.
8/28/2024
Resident 1263486
Verified Resident • 2024
7/26/2024
Open arrival I was greeted by Brett Hill she was very knowledgeable on everything she presented to me !!!she walked us through and explained everything over and beyond !!!I really liked that there was no carpet ??
7/29/2024
Resident 1261554
Verified Prospect • Visited 2024
7/15/2024
What a lovely, welcoming place. The fact that EV chargers are in development is the reason this apartment hit the top of my list. They also have sophisticated package pickup systems, making it more secure to do all of your online shopping. The space is fresh and modern, and the location puts you in the center of everything you need!
7/16/2024
Resident 1261197
Verified Resident • 2024
7/12/2024
Excellent love the place pool, gym, game room, all facilities are awesome. The staff is awesome the community events are awesome. All good things to says and the whole place is still not all open yet. Can't wait for the whole place to open.
7/12/2024
Resident 1258545
Verified Prospect • Visited 2024
6/26/2024
The Waters is a beautiful community with great amenities for renters. The apartments are spacious and well designed with great features. I especially loved the kitchen and balcony! The bedroom closet was my only concern. It was too small to fit much of anything in it. These apartments deserve a spacious walk in closet.
6/26/2024
Resident 1257542
Verified Resident • 2024
6/19/2024
The staff, maintenance, yard and pool workers are very dedicated to their job and respond right away. The yard crew comes every day and blows all walkways and weeds the flower beds. They also pressure wash around the pool area and skim the pool.
6/20/2024
Resident 1257452
Verified Resident • 2024
6/19/2024
Love the Staff including maintenance. Well kept community and awesome friendly and professional staff. Love the activities/events, always a good time. My family and friends are so happy I feel safe here
6/19/2024
Resident 1252737
Verified Prospect • Visited 2024
5/22/2024
Very nice, in a great area, lots on amenities, love the design and layout of the apartment. Love that it is new, apartment complex is not complete yet. But the leasing agent was very informative about what the plans were for the rest of the complex.
5/22/2024
Resident 1249802
Verified Prospect • Visited 2024
5/8/2024
Everyone in the office is very courteous and helpful. The appearance of the sections already finished is very appealing even with the construction on going. I'm very pleased with everything ad the community.
5/8/2024
Resident 1249801
Verified Resident • 2024
5/8/2024
I just moved in, however the staff is knowledgeable, kind, and helpful. They seem to genuinely care about the wellbeing of their residents. The move in process went smoothly. I have no complaints/issues thus far.
5/8/2024
Resident 1236761
Verified Prospect • Visited 2024
3/20/2024
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3/22/2024
Resident 370378
Verified Prospect • Visited 2024
2/28/2024
Drove by looking at other apartments. Made a tour reservations. Felt welcomed as soon as we walked in. Was able to see most of the amenities but couldn't see any model units as they were still being built.
2/29/2024
Resident 1230215
Verified Prospect • Visited 2024
2/28/2024
The apartments are still under construction but the amenities are top notch. Location is a big positive as well. Certainly would like you tour when apartments are ready for moving. Staff was pleasant and answered all of the early questions.
2/28/2024
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.8
Grounds
4.9
Safety
4.9
Office Staff
4.9
Maintenance
4.9
Neighborhood
4.9
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
15
Manager’s Review Engagement
Percentage of reviews responded to
100.00%
Manager’s Review Reply Time
Average time to respond to reviews
0.53 days
The Waters at Settlers Trace
The Waters at Settlers Trace is an apartment in Lafayette in zip code 70508. This community has a 0 Bed, 0 Bath Nearby cities include Scott, Broussard, Youngsville, Maurice, Carencro, Rayne, Saint Martinville, Abbeville, Church Point, New Iberia, Kaplan, Crowley, and Opelousas.