4 rating
71 total reviews
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Gloria_T857
Resident • 2022 - 2024
10/10/2024
I love living here. I am on my third year here.
The staff is great easy to talk to Maintenance is awesome. They are not slow about taking care of business. The apartments is very spacious. Walking distance to grocery store restaurants. I feel very safehere
prospective • Visited 2024
8/29/2024
caring,professional,clean,always available
I had a house fire and State Farm put me in a hotel then Ashford. Tonya worked very hard with me and the insurance company to make sure that I was taken care of. I was frustrated and at my wits end. I called Ashford upset because of my furniture not being there in time and tired of being in the hotel. And my move in date had changed. Tonya was my Godsend. She reassured me that my unit was secured at Ashford and gave me some great advise. I will never forget the kind words and the caring spirit of Tonya. Thank you so much!
jack_k519
Resident • 2019 - 2024
6/15/2024
Dynamic Duo 911
Dishwasher went out. 2 days later the 911 Dynamic Duo brought in a new one, removed the old and installed within 40 minutes. Our maintenance staff is small in number but they are mighty. Head of maintenance, Will Wheeler, is so knowledgeable and conscientious about Ashford Place. I have seen him many times after hours taking care of resident needs!!! Thanks guys!!
anonymous
Resident • 2020 - 2024
2/5/2024
Fridge issue
We have fridge issue I opened request since 01/28 they came and checked and say we will be back today is 02/05 all my food is spoiled and no one take action from their side. Today(02/05) they bring me another one after I threw more than 70$ spoiled food.
anonymous
Resident • 2016 - 2023
3/4/2023
Love the homelike environment
This is a home felt environment. I’ve been living here for a long time. It feels like coming home. I love living here. The staff and neighbors make living here feel like family. You can feel comfortable being at Ashford Place. All needs are being met and you can enjoy all the things Ashford Pace has to offer such as the dog park. My fur babies love to run around and I’m comfortable knowing they are safe.
Boxcar79
Resident • 2020 - 2022
2/28/2023
Best apartments in north Louisiana
I lived at Ashford Place for one year and never had any problems. I did read a few reviews that weren’t so good, but I never had any issues in. Enjoyed my time there. The apartments are nice, quiet, and safe. I’d still be there but I got married and bought a house.
Lexi_Lyons
Resident • 2021 - 2023
2/27/2023
5 star property, 5 star staff
Recently a lot of work has been happening on property. It’s looking good! The girls in the office are great. They send emails notifying the residents of things coming up and work on property starting. I really love they have community events. Recently we had a valentines party. We really enjoy living here.
anonymous
prospective • Visited 2023
2/24/2023
Great Team!
Christina and her team are great! They have worked really hard to turn around the community. They have done an amazing job in such a short amount of time. This community is turning into the beautiful place we all knew it would be.
anonymous
Resident • 2022
10/6/2022
Greatest place ever!
Best place ever. Tonya helped us get our apartment picked out long distance(from Florida). I had surgery and Bridgette and Tonya were very helpful making sure everything was working properly. It was like coming home but even better. Again Best place ever. .Any issues with the apartment gets taken care of promptly. Location is fantastic close to everything. Apartments are clean and roomy. Love it!!
Jerry_P820
Resident • 2021 - 2022
9/12/2022
Five stars
Love living here. Entire staff, from management, maintenance and groundskeeper is great, quick to help with any issues, and wonderful to work with. We have just renewed our lease, and look forward to this being “home” for a long, long time.
rfaddis13
Resident • 2021
7/21/2021
anonymous
Resident • 2020 - 2021
6/22/2021
The pictures on the web site for Ashford Place are lovely. The way the complex really looks is nothing like these pictures. Repairs form last summers storm season have not been performed and it is 8 months since the last hurricane. Ashford Place does not honor their end of the contract they have tenant’s sign. Currently there are over 30 apartments without air conditioning. Trash is not picked up often enough, dumpsters are always overflowing with garbage and well imagine that smell. When calling the office, it is an extremely rare that someone answers the telephone. If you call the corporate office, they do not answer the phone either, not even the receptionist.
anonymous
Resident • 2019 - 2021
4/21/2021
A/C Was out for the last 7 months of my stay. Gate never worked so it being advertised as a gated community is false. Phone calls to the office were never answered and maintenance never resolved any of the work-orders.
anonymous
Resident • 2018 - 2021
4/3/2021
Hi I am a current resident we all are extremely dissatisfied although signed the lease but they are charging month to month lease which is extremely high the leasing official when sent so many emails they don’t even answer highly arrogant and unprofessional even a small request takes so much time to address completely unprofessional and no one is happy with them
anonymous
Resident • 2015 - 2021
2/25/2021
The Leasing office Manager is Arrogant and Unprofessional. Never seen such irresponsible behavior. Worst Ever !! A "One" Star Rating is extremely high. I wish there was an option to give an NPS of "Zero"
Guruprasad_R
Resident • 2018
10/23/2018
Very beautiful apartment with large floor plans at nominal rent. Enterprising and Helpful staff always ready to offer excellent service. Situated near very good rated school. Maintenance is very good. Would highly recommend this apartment to others.
anonymous
Resident • 2016 - 2018
9/21/2018
Mcknight2010
Resident • 2018
9/18/2018
Ashford is the perfect home for my family and I! We have yet to run into a major issue! The maintence guys are so nice and prompt and speak whenever they see me. My kids love it here! They have made several friends at the pool and a couple fur pals!??
anonymous
Resident • 2014 - 2018
9/11/2018
I wish there was an option to say how bad the staff is. Just not worth spending the $$ rent for the treatment one gets from the new ladies at the office. Totally disgusting. Dear owner, please train them to be better human being! no respect at all to people, and yet they are still on the site. I can vouch for very few who are in the team, ---- is one of them, they other lady ------ was sweet , but she was fired a couple months back. This is no longer the place I would recommend to people! Very disheartening
Doug W
Resident • 2018
4/28/2018
During my stay I enjoyed dealing with the very professional staff in the leasing office and found the maintenance group took care of any complaints in a timely fashion plus they followed up to make sure that I was happy with their work. It was a joy to live there.
Kroberts1012
Resident • 2017 - 2018
2/6/2018
david hudson
Resident • 2017
10/9/2017
Lots of great amenities! Would definitely recommend to anyone who is looking for a nice place to stay! Our 1 bedroom has plenty of space for us and our dog. It's quiet and the neighbors are friendly. Happy to call this place our home!
10/17/2017
Ohmeme
Resident • 2016 - 2017
6/3/2017
Best place in town! We love it here at Ashford Place! There are so many amenities and lots of kids for my child to play with! The staff is always friendly and quick to handle any issues that arise! We couldn't ask for more! Make sure to mention the wonderful reviews you saw here when you move into your new home at Ashford Place!
9/8/2017
anonymous
Resident • 2018
9/11/2018
9/8/2017
chelsalina13
Resident • 2016
11/18/2016
My parents helped me move here to Ashford Place after I graduated college. Being gated & having an on-site courtesy officer made this property #1 on our list, especially since I would be living in a new state. My apartment is incredible, with high vaulted ceilings & a ton of storage space. I love it here & would highly recommend it to all of my friends & family.
9/8/2017
A2
1 Bed, 1 Bath | 942 sq. ft.
See Floor Plan Details
A1
1 Bed, 1 Bath | 1,092 sq. ft.
See Floor Plan Details
CLUB 1
1 Bed, 1 Bath | 750 sq. ft.
See Floor Plan Details
B2
2 Beds, 2 Baths | 1,110 sq. ft.
$1,096 - $1,231
5 Available Units
See Floor Plan Details
B1
2 Beds, 2 Baths | 1,149 sq. ft.
$1,106 - $1,241
2 Available Units
See Floor Plan Details
CLUB 2
2 Beds, 2 Baths | 1,200 sq. ft.
See Floor Plan Details
C2
3 Beds, 2 Baths | 1,355 sq. ft.
$1,221 - $1,356
2 Available Units
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C1
3 Beds, 2 Baths | 1,373 sq. ft.
$1,231 - $1,366
2 Available Units
See Floor Plan Details
Disclaimer: Special, prices and availabilities subject to change.
The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.
In partnership with SatisFacts™
Community epIQ Grade
Renter Ratings
Review Ratings
Noise
4.8
Grounds
4.3
Safety
4.0
Office Staff
4.0
Maintenance
4.0
Neighborhood
4.8
Survey Ratings
SatisFacts™ Tour Survey
SatisFacts™ Move-In Survey
SatisFacts™ Maintenance Survey
SatisFacts™ Renewal Survey
Review Count
Number of reviews in the past 365 days
3
Manager’s Review Engagement
Percentage of reviews responded to
0.00%
Manager’s Review Reply Time
Average time to respond to reviews
N/A
Ashford Place
Ashford Place is a 750 - 1,373 sq. ft. apartment in West Monroe in zip code 71291. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,096 - $1,366. Nearby cities include Monroe, Sterlington, Farmerville, Bastrop, Marion, Ruston, Winnsboro, Bernice, Delhi, Arcadia, Crossett, Junction City, and Winnfield.