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Ashford Place

107 Ashford Drive, West Monroe, LA 71291
(71 Reviews)
$1,096 - $1,366/mo

Reviews

4 rating

71 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Gloria_T857

Resident 2022 - 2024

10/10/2024

I love living here. I am on my third year here.

The staff is great easy to talk to Maintenance is awesome. They are not slow about taking care of business. The apartments is very spacious. Walking distance to grocery store restaurants. I feel very safehere

    Review Author Icon

    prospectiveVisited 2024

    8/29/2024

    caring,professional,clean,always available

    I had a house fire and State Farm put me in a hotel then Ashford. Tonya worked very hard with me and the insurance company to make sure that I was taken care of. I was frustrated and at my wits end. I called Ashford upset because of my furniture not being there in time and tired of being in the hotel. And my move in date had changed. Tonya was my Godsend. She reassured me that my unit was secured at Ashford and gave me some great advise. I will never forget the kind words and the caring spirit of Tonya. Thank you so much!

      Review Author Icon

      jack_k519

      Resident 2019 - 2024

      6/15/2024

      Dynamic Duo 911

      Dishwasher went out. 2 days later the 911 Dynamic Duo brought in a new one, removed the old and installed within 40 minutes. Our maintenance staff is small in number but they are mighty. Head of maintenance, Will Wheeler, is so knowledgeable and conscientious about Ashford Place. I have seen him many times after hours taking care of resident needs!!! Thanks guys!!

        Review Author Icon

        anonymous

        Resident 2020 - 2024

        2/5/2024

        Fridge issue

        We have fridge issue I opened request since 01/28 they came and checked and say we will be back today is 02/05 all my food is spoiled and no one take action from their side. Today(02/05) they bring me another one after I threw more than 70$ spoiled food.

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          anonymous

          Resident 2016 - 2023

          3/4/2023

          Love the homelike environment

          This is a home felt environment. I’ve been living here for a long time. It feels like coming home. I love living here. The staff and neighbors make living here feel like family. You can feel comfortable being at Ashford Place. All needs are being met and you can enjoy all the things Ashford Pace has to offer such as the dog park. My fur babies love to run around and I’m comfortable knowing they are safe.

            Review Author Icon

            Boxcar79

            Resident 2020 - 2022

            2/28/2023

            Best apartments in north Louisiana

            I lived at Ashford Place for one year and never had any problems. I did read a few reviews that weren’t so good, but I never had any issues in. Enjoyed my time there. The apartments are nice, quiet, and safe. I’d still be there but I got married and bought a house.

              Review Author Icon

              Lexi_Lyons

              Resident 2021 - 2023

              2/27/2023

              5 star property, 5 star staff

              Recently a lot of work has been happening on property. It’s looking good! The girls in the office are great. They send emails notifying the residents of things coming up and work on property starting. I really love they have community events. Recently we had a valentines party. We really enjoy living here.

                Review Author Icon

                anonymous

                prospectiveVisited 2023

                2/24/2023

                Great Team!

                Christina and her team are great! They have worked really hard to turn around the community. They have done an amazing job in such a short amount of time. This community is turning into the beautiful place we all knew it would be.

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                  anonymous

                  Resident 2022

                  10/6/2022

                  Greatest place ever!

                  Best place ever. Tonya helped us get our apartment picked out long distance(from Florida). I had surgery and Bridgette and Tonya were very helpful making sure everything was working properly. It was like coming home but even better. Again Best place ever. .Any issues with the apartment gets taken care of promptly. Location is fantastic close to everything. Apartments are clean and roomy. Love it!!

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                    Jerry_P820

                    Resident 2021 - 2022

                    9/12/2022

                    Five stars

                    Love living here. Entire staff, from management, maintenance and groundskeeper is great, quick to help with any issues, and wonderful to work with. We have just renewed our lease, and look forward to this being “home” for a long, long time.

                      Review Author Icon

                      rfaddis13

                      Resident 2021

                      7/21/2021

                      I moved from Denver, CO back to west Monroe on June 9th 2021. I picked Ashford Place due to the pictures on their website and having seen the complex back when it was first built. It was very nice at that time. As we are driving up to the complex I can see missing shingles, siding, and over grown grass everywhere. I go in and meet with my leasing agent. I was shown the apartment by a maintenance employee. During the walk through I asked about the condition of the complex. Both pools were green, fishing pond was overgrown, security gate was broken. and several other items. His response was talk to the office and laughed. Back in the office I was speaking to leasing agent and asked my questions about the property. She stated the property received some damage from the last big storm, but that just got approval to start having things fixed. Ok, I am trying to be understanding and work with the situation. We know insurance companies can be slow after bad weather etc. Since I just moved from out of state I am also stuck with needing a place to live. The apartment LOOKED ok… See More>
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                        anonymous

                        Resident 2020 - 2021

                        6/22/2021

                        The pictures on the web site for Ashford Place are lovely. The way the complex really looks is nothing like these pictures. Repairs form last summers storm season have not been performed and it is 8 months since the last hurricane. Ashford Place does not honor their end of the contract they have tenant’s sign. Currently there are over 30 apartments without air conditioning. Trash is not picked up often enough, dumpsters are always overflowing with garbage and well imagine that smell. When calling the office, it is an extremely rare that someone answers the telephone. If you call the corporate office, they do not answer the phone either, not even the receptionist.

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                          anonymous

                          Resident 2019 - 2021

                          4/21/2021

                          A/C Was out for the last 7 months of my stay. Gate never worked so it being advertised as a gated community is false. Phone calls to the office were never answered and maintenance never resolved any of the work-orders.

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                            anonymous

                            Resident 2018 - 2021

                            4/3/2021

                            Hi I am a current resident we all are extremely dissatisfied although signed the lease but they are charging month to month lease which is extremely high the leasing official when sent so many emails they don’t even answer highly arrogant and unprofessional even a small request takes so much time to address completely unprofessional and no one is happy with them

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                              anonymous

                              Resident 2015 - 2021

                              2/25/2021

                              The Leasing office Manager is Arrogant and Unprofessional. Never seen such irresponsible behavior. Worst Ever !! A "One" Star Rating is extremely high. I wish there was an option to give an NPS of "Zero"

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                                Guruprasad_R

                                Resident 2018

                                10/23/2018

                                Very beautiful apartment with large floor plans at nominal rent. Enterprising and Helpful staff always ready to offer excellent service. Situated near very good rated school. Maintenance is very good. Would highly recommend this apartment to others.

                                  Review Author Icon

                                  anonymous

                                  Resident 2016 - 2018

                                  9/21/2018

                                  We are very disappointed in the change of management! The two new managers have zero customer service skills. ---- was the only person in that office who made us feel welcome in our own community! We looked forward to living here for our third year knowing that she had moved into the property manager position. Unfortunately, we found out today that she is no longer with the property! The women that are now managing the property are rude and indifferent to the tenants who currently live here. It is very disheartening that we pay so much to be treated like we don't matter. We have been in the office and overheard the things that these women say about the other residents. I will no longer recommend Ashford Place to anyone, nor will I tell people how much we love living here. Once our lease is up, we are moving. It hurts to see other apartments post on Facebook about how much they love their residents, only to see your once fabulous apartment community only making posts which are trying to get new tenants in. The only reason we moved here was because it was a gated community; however, the gate… See More>
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                                    Mcknight2010

                                    Resident 2018

                                    9/18/2018

                                    Ashford is the perfect home for my family and I! We have yet to run into a major issue! The maintence guys are so nice and prompt and speak whenever they see me. My kids love it here! They have made several friends at the pool and a couple fur pals!??

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                                      anonymous

                                      Resident 2014 - 2018

                                      9/11/2018

                                      I wish there was an option to say how bad the staff is. Just not worth spending the $$ rent for the treatment one gets from the new ladies at the office. Totally disgusting. Dear owner, please train them to be better human being! no respect at all to people, and yet they are still on the site. I can vouch for very few who are in the team, ---- is one of them, they other lady ------ was sweet , but she was fired a couple months back. This is no longer the place I would recommend to people! Very disheartening

                                        Review Author Icon

                                        Doug W

                                        Resident 2018

                                        4/28/2018

                                        During my stay I enjoyed dealing with the very professional staff in the leasing office and found the maintenance group took care of any complaints in a timely fashion plus they followed up to make sure that I was happy with their work. It was a joy to live there.

                                          Review Author Icon

                                          Kroberts1012

                                          Resident 2017 - 2018

                                          2/6/2018

                                          My husband & I moved into a big one bedroom apartment here July 2017 & it seemed great until everything started breaking. From the toilet not flushing, dishwasher not running correctly, leak under the sink, towel hangers breaking, garbage disposal & security system not working. I called multiple times & nobody ever told me what to do or how to have them come fix it they just said okay. Bedsides all of that going on, the gate into the neighborhood broke & has been broken since September 2017 & they still haven't fixed it. The reason we chose this neighborhood was because of it being gated. So being extremely frustrated with that we even asked them when it was going to be fixed & they told us they had no intentions on fixing it. One of the people who worked in the office had been in some kind of "relationship" with one of the tenants & the guy she was with decided he didn't want to be with her. I guess out of anger she put all his information out on Facebook & told people to come retaliate against him. He was in an apartment below us. I had just… See More>
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                                            david hudson

                                            Resident 2017

                                            10/9/2017

                                            Lots of great amenities! Would definitely recommend to anyone who is looking for a nice place to stay! Our 1 bedroom has plenty of space for us and our dog. It's quiet and the neighbors are friendly. Happy to call this place our home!

                                              Manager

                                              10/17/2017

                                              Ashford Place
                                              David, thank you for taking the time to leave a 5 star review for Ashford Place! We are happy to have you and your family!
                                              Review Author Icon

                                              Ohmeme

                                              Resident 2016 - 2017

                                              6/3/2017

                                              Best place in town! We love it here at Ashford Place! There are so many amenities and lots of kids for my child to play with! The staff is always friendly and quick to handle any issues that arise! We couldn't ask for more! Make sure to mention the wonderful reviews you saw here when you move into your new home at Ashford Place!

                                                Manager

                                                9/8/2017

                                                Ashford Place
                                                Thank you for posting a 5 star review for Ashford Place Apartments. We appreciate you and your time to post this review. Please visit or call the Management Office on site any time to discuss your suggestions or concerns.
                                                Review Author Icon

                                                anonymous

                                                Resident 2018

                                                9/11/2018

                                                My previous review was "The apartments do stand out from others in the market in the neighborhood. The owner is definitely to be credited to ensure that the leasing office is looking into the needs of the tenants. Lately there seems to be not many repairs that take for ever to be fixed. Thanks to Sarah and her team , ever since she has taken charge things seem to be moving pretty fast. But now after 4 years of living here, I wish I could have continued with the same review as before! The new management team is curt, abrasive, ruthless and unapproachable, there has been so much of coldness talking to them. The only reason I have moved out and so are the many residents for the past several years - is because of the lady who has taken charge. I hope the owner does something to get back the old staff that has been so good, very opposite of the new staff. Sara,Hannah and Cody are all the best ones they had here, they wished each of the tenants and none were demeaned no matter what their race or nationality. There were so many events planned and all… See More>
                                                  Manager

                                                  9/8/2017

                                                  Ashford Place
                                                  Thank you for your review of Ashford Place Apartments. We appreciate your note, and thank you for taking the time to make us aware of your concerns. We are repainting the crosswalks and will continue to monitor and repaint. I have added a reminder to our newsletter and sent out an additional notice of our speed limits within our community. Speed bumps are on order and will be installed as soon as they arrive. Our maintenance staff cleans both pools each morning and on weekends. If there is ever any issue between cleanings, please do not hesitate to contact our management team in the office. We are available to take your call 24/7 and will address the issue with maintenance quickly. The slide has been repaired at our playground. Our courtesy officer tries diligently to catch stray dogs and contact their owners. I encourage you to please contact our management staff directly at our office onsite or by phone 318.396.9091, or after hours 318.547.7091, and by email at [email protected]. Thank you
                                                  Review Author Icon

                                                  chelsalina13

                                                  Resident 2016

                                                  11/18/2016

                                                  My parents helped me move here to Ashford Place after I graduated college. Being gated & having an on-site courtesy officer made this property #1 on our list, especially since I would be living in a new state. My apartment is incredible, with high vaulted ceilings & a ton of storage space. I love it here & would highly recommend it to all of my friends & family.

                                                    Manager

                                                    9/8/2017

                                                    Ashford Place
                                                    Thank you for posting a 5 star review for Ashford Place Apartments. We appreciate you and your time to post this review. We are so happy to hear that you enjoyed your stay here at Ashford Place. Please visit or call the Management Office on site any time to discuss your suggestions or concerns.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A2

                                                    1 Bed, 1 Bath | 942 sq. ft.

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 1,092 sq. ft.

                                                    See Floor Plan Details

                                                    CLUB 1

                                                    1 Bed, 1 Bath | 750 sq. ft.

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B2

                                                    2 Beds, 2 Baths | 1,110 sq. ft.

                                                    $1,096 - $1,231

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    B1

                                                    2 Beds, 2 Baths | 1,149 sq. ft.

                                                    $1,106 - $1,241

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    CLUB 2

                                                    2 Beds, 2 Baths | 1,200 sq. ft.

                                                    See Floor Plan Details

                                                    3 Bedrooms

                                                    C2

                                                    3 Beds, 2 Baths | 1,355 sq. ft.

                                                    $1,221 - $1,356

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    C1

                                                    3 Beds, 2 Baths | 1,373 sq. ft.

                                                    $1,231 - $1,366

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    C
                                                    C

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.8

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.0

                                                    Maintenance

                                                    4.0

                                                    Neighborhood

                                                    4.8

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350. Rent: $30. Restrictions: There is a 40 lb weight limit and Pit Bulls, Chows and Rottweilers are not permitted.. Pet Limit: 2. Comments: We are a pet friendly community.
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                                                    • Dogs Allowed
                                                      Fee: $350. Rent: $30. Restrictions: There is a 40 lb weight limit and Pit Bulls, Chows and Rottweilers are not permitted.. Pet Limit: 2. Comments: We are a pet friendly community.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Bark Park
                                                    • Business Center
                                                    • Ceiling Fans in Bedrooms and Living Room
                                                    • Clubhouse
                                                    • Complimentary Hospitality Bar
                                                    • Fitness Center
                                                    • Garden Tubs
                                                    • Green Belt Views
                                                    • Kitchen Pantries
                                                    • Large Closets
                                                    • Monthly Resident Events
                                                    • Multiple Premium Floorplan Options Available
                                                    • Open Air Dining
                                                    • Panel Doors
                                                    • Pet Friendly Areas with Pet Stations
                                                    • Playground
                                                    • Pond Views
                                                    • Pool
                                                    • Premium Interior Colors
                                                    • Resident Lounge With Wi-Fi And Tv
                                                    • Resident Portal And Electronic Online Payments
                                                    • Short Term Lease Available
                                                    • Smoke Free Apartments Available
                                                    • Smoke Free Living Environment
                                                    • Tennis Court
                                                    • Vaulted Ceilings
                                                    • Virtual Tours Available
                                                    • Walk In Closets
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                                                    Leasing

                                                    Ashford Apartments offers 1, 2, & 3 bedroom apartments ranging in size from 1,092 to 1,373 Our apartment homes offer large open floorplan with stainless steel appliances, carpeting, vinyl plank flooring, and large walk in closets. Our community has controlled access gates, fitness center, playground, and a sparkling resort style swimming pool, and we are pet friendly, welcoming both cats and dogs. Ashford Place apartment homes is located in the 71291 ZIP code making it the perfect place to call.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
                                                    296

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Ashford Place Rated?
                                                    Based on 71 number of votes by renters, Ashford Place is currently rated 4 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Ashford Place?
                                                    Ashford Place is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Ashford Place is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Ashford Place?
                                                    Ashford Place is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    How safe is Ashford Place?
                                                    Ashford Place is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    How satisfied are residents with the neighborhood?
                                                    Ashford Place is rated 4.8/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    How satisfied are residents with the staff at Ashford Place?
                                                    Ashford Place is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Who manages Ashford Place?
                                                    RAM Partners
                                                    What is the pet policy at Ashford Place?
                                                    Cats Allowed
                                                    Fee: $350
                                                    Rent: $30
                                                    Restrictions: There is a 40 lb weight limit and Pit Bulls, Chows and Rottweilers are not permitted.
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community.
                                                    Dogs Allowed
                                                    Fee: $350
                                                    Rent: $30
                                                    Restrictions: There is a 40 lb weight limit and Pit Bulls, Chows and Rottweilers are not permitted.
                                                    Pet Limit: 2
                                                    Comments: We are a pet friendly community.
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Ashford Place

                                                    October 2024

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                                                    Beds

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                                                    Baths

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                                                    Ashford Place is a 750 - 1,373 sq. ft. apartment in West Monroe in zip code 71291. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,096 - $1,366. Nearby cities include Monroe, Sterlington, Farmerville, Bastrop, Marion, Ruston, Winnsboro, Bernice, Delhi, Arcadia, Crossett, Junction City, and Winnfield.

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