Review History for Verified Resident 603898

Beverly Commons


Updated Review

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Resident 603898

Verified Resident 2015 - 2023

1/10/2023

Maintenance Staff is OUTSTANDING - Mike is prompt, courteous, and thorough in his work. Heather is awesome and responds quickly to any communication or request. Staff cannot control/patrol the residents - too many barking dogs have moved in within the last year - residents prop the outside doors open from time to time - residents are so DISRESPECTFUL of the dumpster and staff ends up cleaning it all up - CONSTANTLY. It's not fair, and my 3 star responses have NOTHING to do with the outstanding staff at this community.
    Manager

    1/11/2023

    Beverly Commons
    Thank you for your review and for highlighting our Maintenance team. Please know that your satisfaction is important to our team and we would like to work with you in resolving your concerns. Please spare a moment to visit our office at your earliest convenience.
    4 Previous Reviews

    Previous Review

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    Resident 603898

    Verified Resident 2015 - 2022

    10/20/2022

    I loved the Beverly Commons Community when I came here in 2015. I am disappointed that after all this time, rent is being raised to unmanageable levels without any improvements to the property or my apartment. I would understand if the apartments and the property provided amenities equal to those of other newer developments in the area. No microwave, no hose in kitchen sink, tiny mailboxes, no adult pool hours (influx of children makes for a noisy and sometimes chaotic pool experience), more dogs in my building than I would like (nobody asked building residents before making my building the dog friendly one). Building seems dirtier now - due to kids and dogs - and the smell of dog pee is noticeable. Love the management and maintenance staff - and I understand they have no control over rent increases or upgrades - just disappointed that no consideration seemed to be given to those of us that have lived here for several years. I am just disappointed.
      Manager

      10/20/2022

      Beverly Commons
      Thank you for choosing Beverly Commons. Our goal is to provide residents with a five-star living experience and would love to learn more about your stay. When you have a moment, come by our office! We'd love to discuss any and all of your questions or concerns. We look forward to connecting with you and hope to improve your stay.

      Previous Review

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      Resident 603898

      Verified Resident 2015 - 2022

      7/6/2022

      Beverly Commons is a quiet community in a great location - it is close to shopping, restaurants, the commuter rail and route 128. The property manager is awesome - the maintenance staff is prompt and reliable.
        Manager

        7/6/2022

        Beverly Commons
        Thank you so much for the high praise, and positive review. We at Beverly Commons are honored that you think so well of our community and our team. Please don't hesitate to stop by our office if you ever need anything.

        Previous Review

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        Resident 603898

        Verified Resident 2015 - 2021

        4/12/2021

        Love it here. Heather is AWESOME! Quiet. Suggestions:: mailboxes need to be bigger. Pool needs adult only time. I would love to have a hose in the sink. I think there are too many animals around the complex.
          Manager

          4/14/2021

          Beverly Commons
          Dear resident, thank you for the amazing rating! We're glad to hear you're enjoying your stay and excellent service from our team. We appreciate your suggestions and we'll do our best to continue providing you with an excellent living experience.

          Previous Review

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          Resident 603898

          Verified Resident 2005 - 2020

          2/22/2020

          Great community. Quiet. Management and maintenance staff are responsive and great people to work with. The complex is convenient to 128, shopping, and activities. The grounds are pretty and snow removal is quick and thorough.

            Review 67 out of 345

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            Beverly Commons

            October 2024

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