Residences at Crosspoint

. #10 . #89

Award Winner

Residences at Crosspoint

42 Wellman Street, Lowell, MA 01851

4.7

(133 Reviews & Surveys)

$2,176 - $3,585/mo

Move-In Specials

Get Up to 2 Months FREE!* Restrictions apply, contact us for more details.

Reviews

4.7 rating

9 total reviews

(

9 Verified

)

Verified

Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Trending topics in reviews

Summarized by generative AI from text of customer reviews

Apartments (1)

Costs (1)

Facility (1)

Maintenance (2)

Management (3)

Noise (1)

Staff (5)

Sort:

Newest Activity
Recently Lived In
Review Rating

Current Resident 1413178

Verified Resident • 2025 - 2026

5.0

3/30/2026

I've loved living here! The leasing office ladies are so nice and helpful. Jordan knows pretty much everyone's apartment by heart it is very impressive. It's a nice mix of people living in the building, and generally pretty quiet.

Property Manager Response

3/31/2026

Thanks so much for sharing your experience! We're really happy to hear that you're enjoying your time here and that the team has been helpful. It's great to know you appreciate the community vibe and the peaceful atmosphere. If you ever need anything, feel free to reach out!

Current Resident 1380752

Verified Resident • 2021 - 2025

5.0

10/27/2025

Ask questions during the tour. Look at everything. Open doors. Run faucets. Look in drawers. Lighting is important n plugs. Multi plugs are a must. Look for storage. Pantries are great, look for shelving

Property Manager Response

10/29/2025

Thanks for sharing these great tips! It's wonderful to hear that you found so many positive aspects during your tour. If you have any more insights or need assistance, feel free to reach out. Enjoy your time here!

Current Resident 1371892

Verified Resident • 2024 - 2025

4.8

9/24/2025

Since I moved in at the end of 2024, my experience here has been incredible. The staff is always so kind and efficient, and any time I've had an issue, it's been promptly addressed. The common areas are also in excellent condition.

Property Manager Response

9/27/2025

Thank you for sharing your experience! We're thrilled to hear that you've had an incredible time since moving in and that our team has been helpful and efficient. It's great to know you appreciate the condition of our common areas. If there's anything else we can do to enhance your experience, feel free to let us know!

Current Resident 1364281

Verified Resident • 2025

5.0

9/1/2025

Staff at Residences at Crosspoint was quick to respond to my maintenance request and when issue was not fixed the first time due to a miscommunication, they were quick to resolve issue. Maintenance staff (Roger) took care of issue quickly and professionally.

Property Manager Response

9/1/2025

We're really glad to hear that Roger and the team were able to resolve your maintenance issue promptly. We appreciate your understanding and patience with the initial miscommunication. If you need anything else, feel free to reach out!

Current Resident 1360574

Verified Resident • 2024 - 2025

4.8

8/20/2025

A good and solid starter apartment if you are moving after your first job, easy access to grocery stores, gyms and other amenities. Apartments above the 2nd floor have higher ceilings and feel more spacious.

Property Manager Response

8/20/2025

Thanks for sharing your experience! It's great to hear that you find the location convenient and enjoy the spacious feel of the higher floors. If there's anything else you'd like to share, feel free to reach out.

Updated Review

Current Resident 1335579

Verified Resident • 2024 - 2025

5.0

7/21/2025

My experience here has been superior, with courteous and professional support from all parts of the organization. The Leasing staff have always been positive in their handling of my issues and maintenance has been exceptional in addressing problems. Housekeeping has also been excellent, keeping the facility neat and clean.

Property Manager Response

7/22/2025

We're thrilled to hear about your positive experience with us! It's great to know that our leasing and maintenance teams, as well as our housekeeping, have been able to provide you with exceptional service. We appreciate your kind words and look forward to continuing to make your experience superior. Thanks for sharing!

1 Previous

5/12/2025

Current Resident 1336830

Verified Resident • 2023 - 2025

2.3

5/19/2025

Having lived here for two full years, I can say that the building itself is solid and location is convenient for commuters. When I first moved in, the management company running the building was courteous, helpful, and available. However, a new company took over in 2025 and there was immediately a noticeable change in policy and approach. The new management company and staff are unhelpful, not reliably available (even when their schedule says they are), and are aggressive/rude in their communication with residents.

Property Manager Response

7/18/2025

Thank you for sharing your experience. It's great to hear that you appreciate the solid build and convenient location of our community. We're disheartened to learn about your recent experiences with the change in management. We value your feedback and would like to understand more about your concerns. Please feel free to visit our office or reach out to our corporate office directly. We're committed to improving your experience.

Current Resident 1330978

Verified Resident • 2022 - 2025

2.5

4/21/2025

The management recently changed and it has completely caused a downturn in the quality of service and the standard of living in this apartment. It is already insanely expensive for what it is and where it is located and now we have lost small comforts and amenities. The office staff works from home the majority of the time and takes random days off. They own the parking garage attached to the building (which is always half empty ? as is the entire building) and charges at least $75 a month to park there. The treadmill and elevators have both been broken for extended periods of time. The floors and walls are so thin that you can hear everything going on around you (and smell it). Instead of solving problems in a real way, they leave passive aggressive notes at all residents' doors. It has gone completely down hill and is absolutely not worth the cost.

Property Manager Response

7/18/2025

We appreciate your feedback and understand your concerns about the recent changes. We're committed to maintaining a high standard of living, and we regret to hear that your experience has been less than satisfactory. We take your comments about the amenities, parking, and communication seriously. Please feel free to reach out to our office to discuss these matters further. We value your residency and want to ensure your experience improves.

Floor Plans & Pricing

All (3)
Studio (1)
1 Bed (1)
2 Beds (1)

Studio

Studio, 1 Bath | 608 sq. ft.

$2,176 - $2,640

See Floor Plan Details

1 Bedroom

One Bedroom

1 Bed, 1 Bath | 744 - 825 sq. ft.

$2,296 - $2,949

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 1,042 - 1,127 sq. ft.

$2,705 - $3,585

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Review Ratings (from 8 reviews)

Noise

4.1

Grounds

4.6

Safety

4.6

Office Staff

4.2

Maintenance

4.6

Neighborhood

4.3

Survey Scores (from 124 surveys)

Move-In Survey

4.7

Maintenance & Support Survey

4.9

Lease Renewal Survey

4.1

Review Count

Number of reviews in the past 365 days

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

Average time to respond to reviews

19.38 days

Features & Amenities

Laundry

Washer and Dryer Included in Apartment Home

Parking

Garage Lot
Other
Car Charging Stations
Garage
Parking

Pets

Dogs Allowed
Rent: $75. Comments: | Restrictions: Yes, there are breed restrictions. Restricted breeds include: Akita, Alaskan Malamute, Bull Mastiff, Chow, Doberman Pinscher, German Shepherd, Great Dane, Belgian Shepherd Malinois/Malamute, Caucasian Shepherd, Husky, Pit Bull Terrier, Rhodesian Ridgeback, Rottweiler, St. Bernard, Staffordshire Bull Terrier (American Staffordshire Terrier), Wolf Hybrid. There is a pet addendum included in our lease agreement that must be understood and signed.
Less Info
More Info
Cats Allowed
Rent: $40. Comments: | Restrictions: None
Less Info
More Info

Other

Juliette Balconies for Fresh Air*
Air Conditioning
Business Center
Cat Friendly
Central Cooling And Heating
Clubhouse
Coffee Bar
Controlled Access
Digital Thermostats
DishWasher
Elevator
Fitness Center
Free Weights
Grilling Stations and Fire Pits
Large Dog Friendly
Microwave
On-Site Maintenance
On-Site Management
Online Payments and Maintenance Requests
Outdoor Courtyard With Seating
Oversized Closets
Package Receiving Service
Pet Friendly Community with Dog Park
Pet Wash Stations
Premium Lighting Fixtures
Quartz Kitchen Counters
Recreation Room
Refrigerator
Smoke Free Community
Stainless Steel Appliances
Vinyl Flooring

Show Less

Leasing

Welcome to The Residences at Crosspoint, where paths converge! Nestled in the heart of Lowell, Crosspoint offers unmatched convenience next to the Cross Point work complex.Enjoy easy access to I-495 and Route 3, making commutes effortless. Our homes feature high-end finishes such as quartz countertops, stainless steel appliances, and spacious open-concept layouts. Each unit includes in-home washers and dryers, large windows, and select units offer private balconies.Community amenities include a state-of-the-art fitness center, yoga studio, and serene courtyards with fire pits, grilling stations, and ample seating. Relax in the resident-exclusive lounge with a fireplace and game area. Crosspoint is pet-friendly, offering a dedicated dog park and pet wash station.Crosspoint delivers a connected, balanced, and fulfilling living experience. If you're interested in touring, contact us to schedule yours!

Show Less

Leasing Options

6 months, 7 months, 8 months, 9 months, 10 months, 11 months, 12 months, 13 months, 14 months, 15 months

Office Hours

Sunday: Closed
Monday - Tuesday: 10:00 AM - 05:00 PM
Wednesday: 02:00 PM - 06:00 PM
Thursday - Saturday: 10:00 AM - 05:00 PM

This community is managed by

John M. Corcoran & Company

Communities

View All Communities

Questions & Answers (0)

Frequently Asked

How is Residences at Crosspoint Rated?

Based on 133 number of votes by renters, Residences at Crosspoint is currently rated 4.7 out of 5 stars.

How satisfied are residents with the upkeep and overall appearance of the grounds at Residences at Crosspoint?

Residences at Crosspoint is rated 4.6 out of 5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.

How effective was the maintenance team when resolving your problem?

Residences at Crosspoint is rated 4.6 out of 5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.

What are noise levels like at Residences at Crosspoint?

Residences at Crosspoint is rated 4.1 out of 5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.

How safe is Residences at Crosspoint?

Residences at Crosspoint is rated 4.6 out of 5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.

How satisfied are residents with the neighborhood?

Residences at Crosspoint is rated 4.3 out of 5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.

How satisfied are residents with the staff at Residences at Crosspoint?

Residences at Crosspoint is rated 4.2 out of 5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 19.38 days to their community reviews in the past year.

Who manages Residences at Crosspoint?

John M. Corcoran & Company

What is the pet policy at Residences at Crosspoint?

Dogs Allowed

Rent: $75

Comments: | Restrictions: Yes, there are breed restrictions. Restricted breeds include: Akita, Alaskan Malamute, Bull Mastiff, Chow, Doberman Pinscher, German Shepherd, Great Dane, Belgian Shepherd Malinois/Malamute, Caucasian Shepherd, Husky, Pit Bull Terrier, Rhodesian Ridgeback, Rottweiler, St. Bernard, Staffordshire Bull Terrier (American Staffordshire Terrier), Wolf Hybrid. There is a pet addendum included in our lease agreement that must be understood and signed.

Cats Allowed

Rent: $40

Comments: | Restrictions: None

What types of floor plans are available?

1 Bed, 1 Bath

2 Beds, 2 Baths

Studio, 1 Bath

What is the move-in special?

Get Up to 2 Months FREE!* Restrictions apply, contact us for more details.