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Ascend Management
epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A
Review Ratings (from 158 reviews)
Noise
4.3
Grounds
4.5
Safety
4.1
Office Staff
4.6
Maintenance
4.7
Neighborhood
4.7
Survey Scores (from 790 surveys)
Post-Tour Survey
4.8
Move-In Survey
4.8
Maintenance & Support Survey
4.6
Lease Renewal Survey
4.1
Review Count
A
Number of reviews in the past 365 days
158
Manager’s Review Engagement
A+
Percentage of reviews responded to
97.47%
Manager’s Review Reply Time
B+
Average time to respond to reviews
4.2 days
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