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communities

ECI

A
A

Communities Managed:

25

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.4

Grounds

4.5

Safety

4.3

Office Staff

4.6

Maintenance

4.6

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

4.7

SatisFacts™ Move-In Survey

4.6

SatisFacts™ Maintenance Survey

4.7

SatisFacts™ Renewal Survey

4.1

Review Count

A+

Number of reviews in the past 365 days

709

Manager’s Review Engagement

A-

Percentage of reviews responded to

84.91%

Manager’s Review Reply Time

B

Average time to respond to reviews

19.96 days

Communities