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epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A-
Review Ratings
Noise
4.0
Grounds
3.9
Safety
3.7
Office Staff
4.0
Maintenance
3.8
Neighborhood
4.4
Survey Ratings
SatisFacts™ Tour Survey
4.5
SatisFacts™ Move-In Survey
4.2
SatisFacts™ Maintenance Survey
4.1
SatisFacts™ Renewal Survey
3.4
Review Count
A
Number of reviews in the past 365 days
1436
Manager’s Review Engagement
C+
Percentage of reviews responded to
58.15%
Manager’s Review Reply Time
F
Average time to respond to reviews
124.31 days
