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Greystar
epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A-
Review Ratings (from 15543 reviews)
Noise
4.0
Grounds
4.1
Safety
4.1
Office Staff
4.2
Maintenance
4.3
Neighborhood
4.5
Survey Scores (from 299 surveys)
Post-Tour Survey
4.7
Move-In Survey
4.5
Maintenance & Support Survey
4.5
Lease Renewal Survey
4.1
Review Count
B+
Number of reviews in the past 365 days
15543
Manager’s Review Engagement
A
Percentage of reviews responded to
86.23%
Manager’s Review Reply Time
B-
Average time to respond to reviews
29.7 days
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